If you are organized, detail oriented and enjoy calling customers, we want to talk to you! All Roads Company in Dundalk, MD is searching for a self-motivated, friendly professional to be a Collections/Accounts Receivable Specialist for our equipment division.  You will be responsible for daily collection efforts and the ability to make a positive impact by resolving discrepancies and past due balances. The ideal candidate will have previous experience speaking to customers (B2B)about outstanding accounts and proven success with resolution. Experience with Excel is a must! This is a full time, benefits eligible opportunity. Bilingual Spanish is a plus! Benefits  Flexible start time...no nights or weekendsMedical, dental & vision available on the 1st of the month after 30 days of employmentPaid time offPaid holidaysTuition Reimbursement ProgramEmployee Referral ProgramResponsibilities  Build strong relationships with customers and internal staff to resolve disputes and follow through to satisfactory resolution that results in payment of invoices.Contact customers by telephone, email, fax or mail to determine reasons for overdue payments and review collection policies.Review and answer emails sent to the accounts receivable email boxProvide thorough and accurate account updates as information is gatheredMonitor receivables and collections and generate reports for managementQualifications  3+ years of Collections experience preferred.High School diploma required, Bachelor’s degree a plusStrong conflict resolution skillsProficient computer skills including Word and Excel, CDK a plus.Ability to work independently and as a team player in a fast-paced environment with an emphasis on accuracy and timelinessExcellent communication skills, both verbal and writtenWe are an equal opportunity employer and a drug free workplace. AAP/EEO Statement  All Roads Company and its subsidiaries is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.