Position Summary:
The Deductions Coordinator I is responsible for basic researching, analyzing, and resolving customer deductions to ensure timely recovery or appropriate clearing of outstanding amounts. This role supports the accounts receivable team by maintaining accurate records and collaborating with internal departments and external customers to manage deduction disputes.
Major Responsibilities:
Review and analyze customer deductions received though portals, emails or remittance advise.
Validate deduction claims by comparing them against sales data, contracts, promotions, shipping records, and return documentation.
Classify deductions by type (eg. pricing, freight, shortages, returns, quality) and assign appropriate credit reason codes.
Make a determination to process credit or issue a denial based on standard work and internal policies.
Work closely with internal teams (sales, customer care, logistics) to investigate and resolve disputes.
Communicate with customers to request supporting documentation or provide resolution updates.
Review debit information, make direct calls, and follow through to the customer to obtain missing information
Enter and maintain deduction data in the ERP or deductions management system.
Recommend write-offs or credit adjustments when appropriate, with proper documentation. May authorize credit values up to credit value assigned. Credits of greater value must be approved by Supervisor or Manager of department, or appropriate director.
Write denial letters to customer for debits/claims that are denied.
Support month-end close processes by ensuring deductions are accurately accounted for.
Assist with reporting on deduction trends and help identify root causes for recurring issues.
Maintain accurate files and records for audit and compliance purposes.
Responsible for other ad-hoc tasks and projects assigned by superior/management.
Adhere to ISO Standards
Job duties include but are not limited to the above
Required Education / Experience / Skills:
4-Year College Degree in Finance related course or any business management course (with accounting units preferred)
Job related experience:
1+ year in accounts receivable, accounting, or related administrative support preferred
Experience in corporate finance or manufacturing environment is a plus.
Specific Knowledge:
Practical knowledge in ERP Applications (Oracle, Esker, any applicable Finance ERP)
Proficient in MS Office applications (MS Word, Excel and Powerpoint)
Internal Audit Control
Skills:
1. Good analytical skills
2. Teachable
3. Team player
4. Dependable
5. Organized
6. Good interpersonal skills
7. Willing to extend working hours and during holidays
8. With high regards to integrity
9. Can adapt to a fast-paced environment
Travel: Not Required
Language: English as required by the support
#LI-Hybrid
About Regal RexnordRegal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.