DIVE IN TO A NEW CAREER WITH LESLIE'S:

Leslie’s Pool Supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s. 

Job Overview:

The Account Representative within the shared services  department provides assistance to stores and customers in analyzing commercial customer credit accounts for payment status, credit limits, authorization for purchases, and reconciliation of payment posting issues.  Post customer payments to account, research payment posting issues and follow up with customers/stores as needed to reconcile customer account issues. The candidate should possess good technology skills and knowledge, including above average knowledge of Excel. The candidate should have strong verbal and written communication skills. 

Responsibilities:

Respond to inbound customer calls to assist customers in resolving account issues such as payment posting errors, sales tax issues, invoice requests, and delinquent account issues Accurately and efficiently enters and processes daily cash deposits for all checks, EFT and credit card payments received Assist in researching unapplied payments on account to help reduce balance Post customer payments to accounts, research, and coordinate account adjustments as necessary. Assist with loading of invoices into various customer invoice portals. Responds to AR customer service emails. Prompt and efficient daily cash posting Other projects as requested by management

Qualifications: 

High school diploma or Associate or Bachelor degree in Accounting, Finance, or Business a plus 2-3 years’ experience in Accounts Receivable, including but not limited to customer calls and collections experience, credit approval and cash applications, or comparable administrative experience. Experience in a team environment within a corporate office setting Excellent verbal and written communication skills Possess excellent attention to detail and organizational skill Efficient data processing skills, computer literacy, intermediate proficiency using Excel and Word (minimum competency), 10-key by touch Knowledge with Generally Accepted Accounting Principles (GAAP) JDA/AS400, or larger ERP system experience is a plus

Leslie's provides a robust benefits package, including:

Comprehensive medical, pharmacy, dental, & vision plan options. Health savings account (with enrollment in the high deductible health plan option). Health & dependent care flexible spending accounts. Company-paid basic life and AD&D insurance. Voluntary supplemental life insurance. Company-paid short-term disability and voluntary long-term disability insurance. Pre-tax and Roth 401(k) with company match. Paid vacation, sick, and bereavement leave. Paid holidays, including a floating personal day. Employee assistance and wellness programs. Product discounts at Leslie’s Retail stores.

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.