Exceptional server hardware knowledge with deep understanding of all component & system type failures.
8+ years of experience as a data center technician.
Ability to work autonomously and within a local or geographically dispersed team environment.
Ability to lead and mentor a team of technicians.
Ability to conducting failure analysis on field issues.
Ability to track server fleet health to investigate trends, identify new unknown issues, and validate that Variscale is maintaining customer SLA.
Expert experience with IPMI utilization in diagnostics.
Administer software tools (e.g.: diagnostics, tests, FW updates).
Experience in real-time issue resolution during deployment execution.

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