**Description:** Join us for this incredible opportunity supporting two great hotels: Hyatt Regency Washington on Capitol Hill and Grand Hyatt Washington. Not only will you be part of a great team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running! The Reservations Agent's primary responsibility is to handle guest room reservation requests, room blocks, details and other items in relation to reservations for groups and guests of the hotel. This person must have excellent and refined communication and organizational skills, be able to multitask, and work well with others. They must also be comfortable using Microsoft programs, including email and other systems and technology. They will spend a few days at each hotel every week. Benefits available with this position include: + Medical / Dental / Vision Insurance + 401k + Retirement Savings Plan (RSP) + Basic Life Insurance + Paid vacation, sick days, new child leave, and holidays + Paid Family Bonding Time and Adoption Assistance Additional perks include: + Free room nights after 90 days, discounted and friends & family room rates immediately + Tuition reimbursement + Free meal during the workday + Employee Stock Purchase Plan + Discounts at various retailers + Growth potential locally and throughout the country The hourly rate for this position is $21.50, increasing to $22.50 in March. Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. **Qualifications:** + A true desire to satisfy the needs of others in afast-paced environment + Refined verbal and written communication skills + Minimum of 2-3 years previousFrontDesk experiencepreferred + Opera and Reserveknowledge preferred **Primary Location:** US-DC-Washington **Organization:** Hyatt Regency Washington on Capitol Hill **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Reservations **Req ID:** WAS007606 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.