Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Maintain a balance of proactive and reactive selling, maintenance and growth of key accounts, and sales team development. Utilize your honed skills as a strategic sales and revenue leader within our organization. The goals of this position are centered on the achievement of total hotel room revenue, group bookings, food and beverage contribution, market share results, and sales training.

Some of your responsibilities include: Outside sales, prospecting, and cold calling. Answer faxes, memos, field requests, and inquiries. Visit other hotels to assess our competitors. Provide Regional DOSM and Director of Operations with a weekly schedule, monthly production reports, action plans, sales trip reports, etc. As assigned, attend and add to monthly meetings, and work on special projects. Work with individual and regional DOSM and other City Sales Managers to maintain strong communication and calibrated sales efforts from a city and national perspective. Be knowledgeable, support and communicate Home Office programs and initiatives. Work with key contacts to ensure that Kimpton has appropriate time and representation with decision makers while they are assigned city onsite inspections. Travel to key markets to meet with existing and new customers with upcoming Groups/Meetings into assigned city. Attend appropriate tradeshows and organizational meetings as the sales representative within the assigned city. Practice total account management by harvesting Group and Meetings business from all qualified accounts. Conduct local outside sales calls and site inspections of assigned Kimpton Hotels with potential and established accounts. Attend national tradeshows for networking and exposure purposes. Coordinate and conduct qualified FAM trips. Regularly communicate with the field regarding leads, trends, rates, and "need" dates. Maintain accurate and detailed notes/traces in Delphi and preferred account files. Follow-up with phone calls to thank clients for the business and to re-book for future years. Maintain focus on future booking pace from assigned accounts. Entertain clients, conduct sales and regular calls with established and potential accounts. Renegotiate future year contracts with emphasis on maximizing rates, revenue, and meeting space. Consistently anticipate new needs of our accounts to ensure we are evolving with our customers. Refer sister hotels in other Kimpton cities where the account may be conducting future business. Gather monthly activities and production of assigned account base to present to the General Managers and Directors of Sales in assigned city. What You Bring 1 to 3 years of sales experience. Bachelor's degree or equivalent experience is preferred. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity. Strong written and verbal communication skills. Highly organized with the ability to sell a multi-faceted product mix. Detailed knowledge of regional Kimpton Hotels and Restaurants. Knowledge of the selling and negotiation processes and the designated markets of focus. Knowledge of CRM platform, Microsoft Office Suite and Delphi Systems.

The salary range for this role is $70,000 to $74,000. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

*This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.

You can apply for this role through the link below (or through internal career site if you are a current employee).

Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

 

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

 

Be Yourself. Lead Yourself. Make it Count.