FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!

Job Description

Position Summary

Provide leadership to multiple service managers in their assigned area and motivate personnel to meet or exceed the annual EBITDA, sales budgets and KPI goals.  Drive and implement standard practices and procedures at assigned service center locations.  This role will drive and lead operational efficiencies as well as sales and marketing for assigned locations. This role requires regular travel to the locations within the assigned area.  This role is a key champion to our values as well as our safety culture. 

Essential Tasks

Ensure that new and existing team members are trained on FleetPride’s latest safety policies, programs, and procedures.Hire and supervise Service Managers for the branches in the area assigned as well as participate in staffing process at each branch to ensure positions are filled in a timely manner with the right people in the right roles.Work with the Service Manager on talent to hire and retain technicians at each branch.  Provide guidance on market compensation rates and programs.Communicate with direct reports on a regular basis to ensure procedures are followed, new procedures and methods are considered, and new approved methods or procedures are known and carried out on a timely basis. Enforce company policies and procedures, abide by same. Provide hands-on support to service managers that assists with career development, coaching and training.Responsible to ensure all required training is completed in a timely manner in their responsible area.Identify top performers and position them to coach others to maximize efforts.Review financial P & L results of all branches in assigned area monthly to ensure that performance is at a minimum meeting strategic objective.  If objectives are not met, formulate plan, and discuss methods of improvements with Service Manager.Work with Service Manager on a plan to support and grow the local market which would include growing current business as well as finding new customersApprove expenses up to budget limitsVisit each branch location regularly, with a minimum expectation of quarterly

Skills

Management of Personnel Resources:  Motivating, developing, and directing people as they work, identifying the best people for the jobMonitoring:  Monitoring/Assessing performance of yourself and other individuals and organizations to make improvements or take corrective actionJudgment & Decision making:  Considering the relative costs and benefits of potential actions to choose the most appropriate one.Communicating: Conveying information to others in an effective manner. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate timesActive Learning: Understanding the implication of new information for both current and future problem-solving and decision-makingTime Management: Managing one's own time and the time of othersMathematics: Ability to solve simple equations; ability to use mathematics to solve problemsCritical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problemsCoordination:  Adjusting actions in relation to others’ actions

Attributes

Oral Expression:  The ability to communicate information and ideas in speaking so others will understand Oral Comprehension:  The ability to understand information and ideas presented through spoken words and sentencesProblem Sensitivity: The ability to tell when something is wrong or is likely to go wrong.  It does not involve solving the problem, only recognizing there is a problemDeductive Reasoning:  The ability to apply general rules to specific problems to produce answers that make sense

Physical Demands

Handling of normal stock will include lifting or carrying parts in excess of 60 lbs. up to 15% of the time. Majority of lifting and carrying will involve parts between 5 and 60 lbs.  Team lift required for anything over 50 lbs.

Qualifications

Education:

High School Diploma (or GED or High School Equivalence Certificate); Associate degree in Business Administration preferred

Professional Experience:

Minimum of 8 years of experience in heavy duty truck service industry, including a min of 5 years in a supervisory positionUnderstanding of quantitative/qualitative analysisUnderstanding of analytical, statistical, and financial processes and proceduresStrong professionalism, credibility, and inter-personal skills

Computer Skills:

Advanced knowledge of MS Excel, MS Word, MS PowerPoint, and MS AccessKnowledge of iSeries, Power BI reporting tools and Karmak experience a plus

Certifications/Licenses:

Valid drivers’ license with clean driving record

Travel:

Ability to travel 75% of the time is required

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.