Purpose and role

The Area Supplier Quality Head is the team leader of the Supplier Quality Management (SQM) team located in China. In this role, the person will drive supplier development and continuous improvement in the China. Also, the role will drive Corrective & Preventive Actions (CAPA) for suppliers’ issues claimed by various sources such as Customer, Frontline, Kone Factories, and Supplier factories. Responsibilities and key activities

Responsibilities and key activities

Be the contact point for local HR and relevant administrative activities: employee engagement (Pulse), recruitment, performance management, coaching/mentoring, and competence development.Monitor supplier Quality performances, and KPIs for the suppliers in the respective Area (See 3 for KPIs list)Be the supplier quality contact point with the Area feedback team: feedback reviews, agreed CAPA on critical issuesReview SQM CAPA process, to guarantee proper CAPA practices such as 5 Why, fishbones, DMAICSupplier Quality issues cost impact, reporting to procurement manager and make sure that proper refund to Kone will be doneRecord and share the Lessons to Learned on Critical issues: Lessons to learned in terms of ways of working and process improvementsDriving Supplier maturity development and continual improvement at suppliers located in the respective AreaSupplier Maturity process  implementation.Supplier-related Lean and 6-Sigma projectsOrganize regular audits of existing suppliers to assess compliance with quality standards. Identify areas for improvement and work with suppliers to implement corrective actions. Monitor and report on supplier performance metricsEnsure suppliers are certified with applicable quality standards and regulatory local requirements (Safety, Environmental, etc.)Driving the support needed at Area Frontline: Emergency / Escalation case, Supplier & SQM to join Frontline site for investigationCoordinate necessary activities when verification/assessments are needed at supplier manufacturing sites in the respective Area.Supporting procurement in new supplier Scouting in the respective area, in RFQ / RFI phase

Performance measures

QualityQuality Feedback Rate  in respective AreaFirst Article Inspection performancesKone Factory PerformanceSupplier factory floor Yield/OQCPunctualityCompleted on Time (COT)Replacement Shipped in Time (RST)SQM ProcessesSupplier Audits performances

Competence profile

Master's degree in manufacturing technology or Mechanics6 Sigma (Green Belt or ideally BB)LeanQuality systems such as ISO / Automotive Industry standard

Behavioural competencies

Team leadershipAnalytic Skills and Data mining capabilityAttention to Kone procedures and guidelinesAttention to basic Quality practices effectiveness and efficiency, such as CAPA/DMAICCollaborating, cross-functional.Winning together: Creating a team spirit and motivation towards our goalsProactive communicationQuality focusResults focusCustomer focus: Be alert with Frontlines, and proactive communication by integrating the voice of the final customer in the supplier teamOrganizing and prioritizing. Eg. Prioritizing needed CAPA based on customer impact and cost impact. Low Impact does not need the same focus/time spent

Entry-level requirements

Master's degree and a minimum of 10 years experience in Quality

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers