Our mission at CivicPlus is to help make local government work better. Connecting people—connecting communities—is at the core of everything we do. Since 2001, we’ve been building custom websites for city and county governments in the United States, Canada and Australia. In recent years, our role has expanded to forming partnerships with local governments and their communities. We help improve communication, workflow process, and the citizen experience. Great things happen when citizens and local leaders work together—that is our passion, the focus of our work.

As Art Director, you’ll be a part of the client-facing aspect of the Creative Services department. Your day to day will consist of not only interfacing with clients and guiding them through the design of their website, but also communicating internally with project managers and the design team to ensure the timely delivery of services relating to your projects.

Key responsibilities and accountabilities:

· Communicate directly with clients in a variety of meetings scheduled throughout the website production process.

· Present concepts and guide clients towards functional solutions.

· Coordinate internal creative teams to successfully deliver design and production services in a timely manner.

· Continually review projects for quality control, advising the creative teams and providing guidance to clients.

· Design website concepts and complete revisions and production work as needed.

· Build and maintain client relationships through the production process.

· Bachelor’s degree in a design-related field.

· Multiple years of experience interfacing directly with clients.

· The ability track and coordinate many projects at once.

· Needs to be a highly organized, thoughtful, self-managed individual.

· Needs to have a clear understanding of design principles and be able to apply them to each project.

· Must be able to build and maintain client relationships while mitigating conflict.