Department/Unit:

Physicians Billing

Work Shift:

Day (United States of America)

Physician Billing Self Pay Analyst

Hourly rate: $18-$23

Qualifications:

Qualified candidates will possess a high school education or equivalent plus 1-2 years of experience in medical billing or medical claims processing.

Working knowledge in Excel and WordAbility to work independentlyExcellent Phone etiquetteExcellent written and oral communication skillsClose attention to detail and organizational skillsRepresent the office/Institution in a positive mannerCan marshal resources to complete tasks and orchestrate multiple activities at once to accomplish goalsAbility to solve difficult problems in a timely manner with efficient solutionsCan negotiate skillfully in tough situations; can win concessions without damaging relationshipsWorks well with others; supports and encourages strong morale and spirit in his/her team.

Essential Functions:

Responsibilities include but are not limited to:

Complete daily review of accounts transferred to patients prior to bills generatingResolve patient creditsComplete daily review of patient accounts that are pending NYS Medicaid and/or Charity Care statusComplete monthly rejections categorized as eligibility and/or guarantor responsibilityMaintain daily correspondence and returned mailAnswer incoming Patient/Guarantor phone calls related to statement inquiries for owed balances and receive payments by phoneMaintain current payment plans/contractsWork with corresponding physician offices as it relates to patient disputes and/or inquiriesServices related to Bankruptcy and Collection proceedingsAssist in maintaining coverage for satellite office at the Main Campus for Patient/Department convenience

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.