Responsibilities:

Manage overall KPI’s and KRI’s of the processes Responsible for overall management and oversight of the assigned branches including planning, strategy, organizational structure, budget and resource allocation   Responsible for team performance; training and feedback Responsible for overall management and oversight of the assigned branches including planning, strategy, organizational structure, budget and resource allocation   Exhibits full knowledge and thorough understanding of the entire Cash Operations functions across multiple locations Keeps abreast of new technologies and applications, and their implications for assigned area Support the business location strategy, seeking opportunities to hub or de-hub processes as appropriate whilst maintaining resiliency capabilities at all times Recognize and drive regional improvement opportunities arising from local/global situations Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally Build exceptional relationship with business partners and stakeholders Ensure implementation of best-practices across the assigned branches Execute regional projects across the branches in Asia Ensure sufficient internal controls and procedures to minimize risk – able to drive the risks and controls agenda

Qualifications

Graduate with Minimum 7 years of work experience in a financial institution.  Should have the experience of managing a team of over >20 employees. Working knowledge of various aspects of International Payment Processing Operations. Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must. Strong Interpersonal skills to be able to communicate internally & externally and at all levels. Excellent written & oral communication skills in English. Proven leadership and people management skills. Proven ability to build strong business relationships within the site and across the business. A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate. Ability to use creative problem solving techniques to solve business issues. An acute client focus. Strong PC, project management, and analytical skills. Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met. Project Management experience would be a plus.