Dunkirk, NY, 14048, USA
115 days ago
ASSET DEVELOPMENT SPECIALIST
ASSET DEVELOPMENT SPECIALIST Dunkirk, NY (http://maps.google.com/maps?q=10825+Bennett+Rd.+Dunkirk+NY+USA+14048) Job Type Full-time Description Position Data: Title: Asset Development Specialist Grade: 7 Exempt Non-Exempt X Reports to: Housing and Community Development Deputy Director Basic Function or Position Summary: Responsible for providing financial literacy, homeownership, credit counseling, debt restructuring, foreclosure prevention and bankruptcy services. Position also supports customers in the Section 8 Housing Choice Voucher Rental/Homeownership Subsidy Program and other tenant-based services.Hours per week 35: Monday - Friday 8:30am to 4:30pm. Salary $19.27/hourly Security Clearance:CAPTAIN Security Access level 4, V, R Requirements Position Responsibilities and Specific Duties: • Provide the following services for customers • Assist in development of a plan to attain customer’s housing and asset goals that is consistent with the customer’s other life goals and integrated with other services the customer receives • Financial literacy • Credit/debt counseling • Homeownership pre-purchase counseling • Post homeownership counseling • Default/foreclosure prevention • Bankruptcy counseling • Housing Analysis • Housing searches • Track and report customer progress along asset continuum • Track service data, input and maintain program tracking database. Reporting and data analysis as needed • Comprehensive knowledge of divisional service options • Ability to articulate individual accountability and responsibility in a positive way - thus facilitating customer buy-in • Looks for ways to improve and promote quality; applies feedback to improve performance • Promotes agency mission. • Maintains confidentiality and complies with the code of ethics. • Maintains consistent professional customer service. • Job performance incorporates integrated service delivery model while promoting self-sufficiency. • Other duties as designated by supervisor Key Working Relationships: A. Internal: Housing and Community Development Deputy Director, Division Director Division Management and staff B. External: Customers, Lenders, Creditors Supervisory Scope: A. Number of staff supervised: 0 B. Titles supervised: N/A Organizational Responsibilities: • Adheres to all policies and procedures • Gathers appropriate documentation and tracks outcomes • Participates in organizational committee structures as appropriate • Participates in organizational and divisional management systems Knowledge, Skills Required: • Associate degree in Sciences Business, Human Services, required; Bachelor’s degree in Sciences Business, Human Services preferred • A minimum of one year experience in human, housing or financial services required • Strong communication skills/verbal and written • Strong Computer Skills • Good interpersonal skills: consistent even attitude towards all customers • Strong customer engagement and communication skills • Bilingual preferred • Good organizational skills, timely reporting • Demonstrates sound judgment and problem solving ability • Good written skills Physical: • Ability to lift up to and including 10-25 pounds of physical effort Special Requirements • Must be able to provide consistent even tempered customer service at all times • Flexibility in work schedule • Ability to pass NYS criminal background clearance upon hire and every 5 years thereafter • Valid Driver’s license • Reliable transportation • Ability to travel throughout the county • Works compassionately with a diverse population • Experience navigating community programs
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