At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Job Summary
GAF is a leading roofing and waterproofing manufacturer in North America, dedicated to providing innovative and high-quality solutions. We are committed to leveraging technology to optimize our operations and support our business growth.

GAF is seeking a skilled and experienced IT Asset Management Analyst to join our IT team in Parsippany, NJ. In this role, you will be responsible for the comprehensive administration of our IT assets (hardware and software) within the ServiceNow platform. You will ensure accurate tracking, documentation, and maintenance of assets throughout their lifecycle, contributing to efficient IT operations, provide regular updates to management and flag any issues that may arise based on the review of data and analytics.

Essential Duties

ServiceNow Asset Management:
• Administer and maintain the ServiceNow Asset Management module, ensuring data accuracy and integrity.
• Manage the full lifecycle of IT assets (Hardware and Software), from procurement to disposal, within ServiceNow.
• Configure and customize ServiceNow Asset Management workflows, forms, and reports to meet business requirements.
• Perform regular audits and reconciliations of IT assets (Hardware and Software) to ensure compliance and accuracy.
• Develop and maintain documentation related to ServiceNow Asset Management processes and procedures.Asset Tracking and Documentation:
• Ensure all IT assets (hardware and software) are accurately tracked and documented within ServiceNow.
• Maintain accurate asset records, including configuration details, ownership, and location.
• Implement and enforce asset tagging and labeling standards.
• Ensure all documentation and standard operating procedures related to the Asset Management Process is kept up to dateIntegration and Data Management:
• (Preferred) Integrate data from third-party tools such as Workspace One and Tanium into ServiceNow.
• Ensure data consistency and accuracy across integrated systems.Reporting and Analysis:
• Generate reports and dashboards to provide insights into IT asset (hardware and software) inventory, utilization, and cost.
• Analyze hardware asset data to identify trends and opportunities for optimization.
• Perform regular license reclamation processes for Software being tracked in ServiceNow to ensure compliance with our agreed upon license capacity
• Provide trend analysis for Software as it relates to our utilization and present recommendations to the team including but not limited to both budget savings as well as potential increase in budget due to the analysis performed.
• Provide recommendations for improving asset management processes and efficiency (hardware and software).Collaboration and Support:
• Collaborate with IT teams and stakeholders to address asset-related issues and requests.
• Provide support and training to users on ServiceNow Asset Management processes.

Under This Roof We Require

High School Diploma

3+ years of experience working with IT Asset Management in ServiceNow or another asset management tool

Strong understanding of the full lifecycle of IT assets (hardware and software) within the ServiceNow platform or another tool

Experience with asset discovery and reconciliation processes.

General Knowledge, Skills and Abilities

Excellent analytical and problem-solving skills.Strong communication and interpersonal skills.Understanding of ITIL best practices.

Under This Roof We Also Value

Bachelor’s Degree Information Technology, Computer Science, or a related field PreferredExperience integrating 3rd party tools such as but not limited to Workspace one and Tanium into ServiceNow.ServiceNow certifications (e.g., Administration Fundamentals, Software Asset Management Fundamentals, Hardware Asset Management Fundamentals).Experience with scripting in ServiceNow (e.g., JavaScript).Knowledge of hardware and software licensing.

How We Protect What Matters Most:1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).