The Asset Management, Client Service division is responsible for maintaining the Client Service vision, strategy and day to day management of over 1800 Asset Management clients across the Institutional, Sub Advisory, and Alternatives client businesses. Responsible for developing, maintaining, and managing client relationships while maximizing opportunities and further penetrating target markets to achieve business goals. The Client Service team works heavily on process improvements and driving change through collaboration across all businesses from Sales, Investments, Technology, Legal, and Operations. A Client Service role is perfect for anyone looking to drive change and demonstrate measurable results to drive efficiency and an improved client experience.
Job Summary
As a Global Liquidity Client Account Analyst, you will be responsible for delivering high quality service and support to Global Liquidity financial intermediaries and corporate investors. As an analyst you will be performing cash flow monitoring, trade processing, settlement and reconciliation, client request processing, problem resolution, information requests, and supporting ongoing maintenance of client accounts. In this role you will operate independently and exercise sound judgement in troubleshooting issues and escalating problems to Client Account Managers as needed. By being a part of one of the largest and most respected Asset Managers, you will have the opportunity to develop a challenging career in the Investment Management and Financial Services industry.
Job Responsibilities
Monitor cash flow reports, accept and process client transactions, settlements and reconciliations Assist with access and troubleshooting matters related to online Trading and Account Management platform Assist with client request processing, problem resolution, information requests, and any other duties to support maintenance of client accounts Operate independently and exercise sound judgement in troubleshooting issues and escalating problems to Client Account Managers as neededRequired Qualifications, Capabilities, and Skills
Bachelor's Degree or equivalent Active FINRA 6 or 7 & 63 licenses OR Two years Mutual Fund Client Servicing experience required Strong written and oral communication skills Relationship building skills Problem solving skills Attention to detail