Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
ABOUT THE COMPANY
Silversea is the defining name in luxurious cruise travel by distinguishing itself in the ultra-luxury market with its elegant, all-suite ships, all-inclusive pricing, worldwide itineraries and genuine hospitality. All our ships feature spacious, ocean-view suites with butler service, and most include private verandas, meaning you can sip your champagne from the comfort of your deck while watching the vistas beyond. Whether you want to gaze at icebergs or palm trees, the choice is yours. Our ships sail pole-to-pole to over 900 destinations on all seven continents, leaving (almost) no part of coastline uncovered. We are proud of our reputation as the "World's Best" cruise line and seek individuals who take personal pride in their work to join our award-winning team.
ABOUT THE ROLE
To support the Crew Manager, to ensure the smooth crewing operations.
To assist the Crew Manager as directed and including the following.
Key Responsibilities
Communication of crew changes to vessels, recruiting agents and port agents.
Making and/or co-ordinating travel and visa arrangements for joining and leaving crew in conjunction with travel department, recruitment agents, vessels and port agents.
Making travel arrangements for sea staff to attend the office for interview or briefing and to ensure that such visits are properly documented.
Provide emergency support to managed vessel seafarers as maybe necessary.
Provide welcoming and supportive environment when seafarers visit the office.
Visit vessels and attend meetings as required.
Ensure that any SMS/VMS documentation deficiencies are brought to the attention of the Crew Manager.
Assist the Crew Manager to prepare contracts.
Liaise with Flag State administrations for the issue of required crew documentation
To deal with all correspondence received including the timely forwarding of crew mail.
Ensure that all applications received are sent to the recruiter and replied to.
Ensure seafarer data is entered accurately into the system, so that up-to-date information is available at all times and the crew list updated.
Ensuring all mobilised Seafarers meet SMS recruitment and mobilisation criteria.
Supporting the welfare of crew and their families as required.
Participating in internal and external audits
Qualifications:
2+ years of relevant experience in the Crew department of a marine company
Comprehensive understanding of maritime legal requirements e.g. MLC is appreciated
Proficiency in oral and written English Language
Excellent communication skills and interpersonal skills with the ability to engage and interact with people at all levels
Thorough awareness and good understanding of culture and diversity
Excellent organizational and planning skills
Proven ability to work to, and meet tight deadlines
Proven experience to work with Microsoft Office Applications, Outlook, Excel, Word etc.
Able to give clear and direct instructions
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.
Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.