Duties and responsibilities include but are not limited to:

To be assigned as:

Key roles and customer trainers in defined application directions by Biz demands and personal background.

To develop oneself:

Responsible for self-motived development as Key Roles in assigned application directions.

To serve internal customer:

Responsible for new machine pre-sale support and various tasks fulfillment in assigned application direction under minmium coaching.

To serve external customer:

Responsible for application service proposal and various tasks fulfillment for aftermarket customers under necessary coaching.

To solve problem:

Responsible for various application problem solving for internal/external customer in assigned application directions under minimum coaching.

To act in global network:

Connect effectively to 2nd level support network during oversea training and daily communication.

Actively fitting him/herself into company culture and value, explore individual way of self-realization during onboarding and entire career journey with ZEISS.

Successfully fulfill application service tasks like: Demo, Customer Training, Contract Measurement, Onsite Support and Application Solution to our internal and external customer.

Continuously improve him/herself on mindsets, tool sets and skill sets.

Perform other related duties and responsibilities as assigned.

None