Yellowstone National Park, Wyoming, USA
1 day ago
Assistant Banquet Manager, Yellowstone National Park
Overview Job Summary The Assistant Banquet Manager oversees and executes high-profile events, ensuring exceptional guest service and maximum profitability. This key role involves supervising banquet staff, coordinating with kitchen teams, and managing all aspects of event execution from setup to breakdown. The Details Position Type: Seasonal Location: Mammoth Hot Springs, Yellowstone National Park Season Dates: April 1 2025 - Novemeber 30 2025 Pay: $1840.00 Bi-weekly Schedule: Typical schedule is 40+/- hours, 5 days/per week (will include weekends, and holidays) Schedule will vary based on events and may be required to work extended hours as needed. Why Yellowstone National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits: Employee Assistance Program Wellness Program Learning and Development Program Perks: Free Yellowstone & Grand Teton National Park pass Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more) Access to discounted services at Yellowstone Medical Clinics operated by STGi. Employee discounts at local gateway communities Retail, Lodging and Travel Discounts $350 Referral Bonus Program The adventure of a lifetime! Responsibilities Oversee execution of assigned banquet events to ensure we are providing excellent guest service in an efficient manner and maintaining maximum profitability. Ultimately responsible for the proper set-up, food and beverage service and breakdown of assigned events. This responsibility includes the onsite supervision and direction of banquet set up staff, servers and bartenders. Communicates and works closely with food and beverage managers, chefs and kitchen staff to ensure seamless delivery to guests. Ensure that all employees working the function maintain appearance and uniform standards and execute their job according to banquet and Xanterra Parks and Resorts® standards Reserve meeting spaces, coordinate, planning and delivery all banquet and group meal requirements for clients. Generate Food and Beverage office correspondence, including pre-set menus and billing information, function prospectii, Banquet Event Orders, interoffice memos. Assist with the inventory, appropriate storage, movement and maintenance of all B&C equipment. Follow Company and departmental environmental practice to minimize wasted energy and resources. Follow Company and departmental safety practices to minimize risk to self and others. Follow Company and departmental policies and procedures. Qualifications Commitment to providing excellent guest service. Interpersonal communication skills. Organizational and time management skills. Working knowledge of dining room procedures and systems. Working knowledge of banquet procedure, systemsm service styles, sanitation and safety. Business communication skills including business business letter writing, email correspndence and phone skills. Computer skills. Familiarity with the following programs: Microsoft Word, Excel, Outlook and Reserve Interactive. General office skills, including typing, calculating, filing, and proper phone etiquette. Business math skills required. Valid driver’s license required. In-Park travel and overnight stays required. Must be able to travel throughout the park at any hour. Certification in the ServSafe food safety and sanitation program is required. Workshop will be provided if not currently certified. Certification in the TIPS alcohol awareness program is required. Workshops will be provided if not currently certified. Physical Requirements: Must be able to stand for long periods of time, 8+ hours. Must be able to sit for long periods of time, 8+ hours. Must be able to walk for long periods of time, 8+ hours. Must be able to lift, carry, load and unload a minimum of 50 pounds. Must be able to lift, bend, stretch and reach for extended periods of time. Must be able to work a varied schedule including nights, weekends and holidays. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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