Assistant Banquet Manager

Department: Food & Beverage

Employment Type: Permanent - Full Time

Location: Turkey - Istanbul

DescriptionSCOPE
To produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Banquet Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit.\n
OVERALL OBJECTIVES\n
The job of Assistant Banquet Manager is executed satisfactorily when:\nAll rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.\nThe sales are driven to the outlet’s full potential and that budget is adhered to.\nA High quality of product and service is maintained in the outlet.\nThe outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.\nThe growth of internal talent within the outlet is supported.\n

Key Responsibilities\nAssist in leading the outlet efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.\nAct as a Manager in duty in the absence of the Banquet Manager in the outlet.\nBe knowledgeable of all services and products offered by the hotel.\nUnderstand thoroughly the concept of the outlet and assume training responsibilities as requested by Banquet Manager.\nHave an understanding of the monthly profit and loss statement of the department.\nAssist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the outlet for more success.\nBe knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.\nHandle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.\n

Skills, Knowledge and Expertise\nTurkish nationality is must.\nBA/BSc in Hospitality Management or related field, preferably from hotel school or MBA. \nMinimum 1 year in F&B management role.\nExcellent oral and written skills both in Turkish and English.\nAbility to operate computer and office equipment.\nProficiency in Excel and Word.\nAbility to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.\nExcellent written and verbal communication skills.\nAbility to establish and retain effective working relationships with hotel staff and clients/vendors.\nAbility to identify and delegate tasks effectively.\nExcellent organizational and time management skills.\nApplies a professional, confidential and ethical approach at all times.\nWorks in a safe, prudent and organized manner.\nTo fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:\nPassionate for Food & Beverage\nPeople Oriented\nPassionate for European luxury\nEntrepreneurial\nStraightforward\nBusiness Acumen\nSense of responsibility\nLeader\nTeam player\nAnalytical thinker\nFlexible and reliable\nTolerant and open minded\nWorks well under pressure\n\n\n