The iconic Hilton Baltimore Inner Harbor is seeking an experienced and motivated Assistant Banquet Manager to join their team! This 757-room property is located next to Oriole Park at Camden Yards. With over 120,000 square footage of event space, the ideal candidate is detail oriented and has previous convention style hotel experience and strong interpersonal skills. Experience with Delphi/Salesforce is preferred. 

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Shift Pattern: Shifts may include AM, PM, weekend, and holidays based on business needs

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Salary Range: $65,000 - $70,000

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The Benefits – Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune! 

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We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

\n\nAccess to your pay when you need it through DailyPay \nMedical Insurance Coverage – for you and your family  \nMental Health Resources \nBest-in-Class Paid Time Off (PTO) \nGo Hilton travel discount program \nSupportive parental leave \nMatching 401(k) \nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount \nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) \nCareer growth and development \nTeam Member Resource Groups \nRecognition and rewards programs \n\n

 

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*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. 

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What will I be doing?

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As an Assistant Banquet Manager, you would be responsible for assisting in the planning, organization and execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nAssist in the management of all Banquet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation\nSupervises food and beverage set up and clean up\nAssist in planning, organizing and executing all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.\nAssist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward\nAssist in recruiting, interviewing and training team members\nGreets clients and responds to guest requests in a timely, friendly and efficient manner\n\n

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What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!