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We are currently seeking an experienced professional to join our team in the role of Assistant Business Manager II

Business: COO IT

Principal responsibilities

Operational Planning and Coordination

- Strategic Alignment:
- Collaborate with internal departments, such as procurement, production, and distribution, to understand business requirements and align third - party operations with overall company strategies.
- Develop long - term plans for third - party utilization, taking into account factors like cost - effectiveness, scalability, and risk mitigation.
- Process Integration:
- Map out and streamline operational processes between the organization and third - parties. Identify areas for improvement and implement changes to enhance workflow efficiency, reduce bottlenecks, and eliminate redundant tasks.
- Ensure that third - parties are integrated smoothly into internal systems and procedures, including communication channels, data sharing protocols, and work - handover processes.

Performance Monitoring and Optimization

- KPI Definition and Tracking:
- Establish clear, measurable key performance indicators (KPIs) for third - party operations. These may include metrics related to service quality, delivery times, production output, and cost management.
- Regularly monitor third - party performance against these KPIs using data analytics tools and reporting systems. Generate reports and dashboards to provide real - time visibility into performance trends for internal stakeholders.
- Performance Improvement Initiatives:
- When performance gaps are identified, work with third - parties to develop and implement improvement plans. This may involve providing training, suggesting process enhancements, or re - negotiating service - level agreements.
- Continuously seek opportunities to optimize third - party operations, such as through innovative sourcing strategies, technology upgrades, or better resource allocation.

Supplier and Vendor Management

- Supplier Selection and Evaluation:
- Participate in the supplier and vendor selection process. Conduct in - depth due - diligence on potential third - parties, assessing their financial stability, production capabilities, technological expertise, and past performance.
- Periodically evaluate existing third - parties to ensure they continue to meet the organization's evolving needs. Make recommendations for retaining, replacing, or expanding relationships based on these evaluations.
- Contract Management:
- Review, negotiate, and finalize contracts with third - parties. Ensure that contract terms cover all aspects of the operational relationship, including scope of work, pricing, delivery schedules, quality standards, and dispute resolution mechanisms.
- Monitor third - party compliance with contract terms and take appropriate action in case of non - compliance, such as issuing warnings, imposing penalties, or terminating the contract.

Risk Management

- Risk Identification and Assessment:
- Identify potential risks associated with third - party operations, such as supply chain disruptions, data security breaches, regulatory non - compliance, and financial instability of partners.
- Assess the likelihood and potential impact of these risks on the organization's operations. Develop risk profiles for each third - party relationship to prioritize risk mitigation efforts.
- Risk Mitigation Planning:
- Develop and implement risk mitigation strategies for third - party operations. This may include diversifying the supplier base, establishing contingency plans, enhancing security measures, and maintaining open communication channels to address emerging risks promptly.

Cross - Functional Collaboration

- Internal Stakeholder Communication:
- Act as a liaison between third - parties and internal departments. Keep internal stakeholders informed about third - party operations, including any changes, issues, or performance updates.
- Gather feedback from internal teams regarding third - party services and use it to drive improvements in the relationship.
- External Partner Collaboration:
- Facilitate collaboration among different third - parties when they are involved in interconnected operations. Resolve any disputes or conflicts that may arise between third - parties to ensure smooth overall operations.