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Position Summary:

Florida Atlantic University is seeking an Assistant Director, Academic Operations, Executive Programs - Boca Raton, FL.

The FAU College of Business is one of the largest AACSB-accredited colleges of business in the United States with more than 8,000 students. The college has seven departments and an impressive offering of degree programs at both the undergraduate and graduate levels (including Ph.D.) as well as many online, executive, and certificate programs. For more information about the FAU College of Business, please visit http://business.fau.edu.

The Assistant Director, Academic Operations serves as a technical point-of-contact for assigned areas and assists with ensuring data audits, integrity, testing of system changes, report writing/running as well as scheduling and analyzing of data all process efficiently and effectively. The incumbent is responsible for proving program, system and business analysis support. This role requires active participation and management of business systems, administration, and support activities. The incumbent will be required to identify, define, document and validate information with new and existing systems.

Summary of Responsibilities:

Review, analyze and triage application issues and cases pertaining to student records or schedule creation.

Create and maintain detailed documentation of ongoing projects such as schedule building, tracking of ExecEd 360, etc.

Provides training and documentation (presentations, academic and program calendars, info hubs, etc.) for Executive Education team members.

Monitors course enrollment to identify potential issues prior to the start of the term/semester.

Recommends changes in development, maintenance, and system standards.

Maintain ongoing communication and rapport with the leadership regarding course enrollments, scheduling needs and pain points.

Improves productivity through the application of technology and data maintenance with programs such as Banner, LeapAhead, Excel, PowerBI and OnBase.

Conducts data collection to support Executive Education initiatives.

Creates formal advising presentations and supporting documents for distribution to students using Canvas and Adobe Creative Cloud.

Participates in continuing quality improvement activities and professional development.

Facilitates Owl Card requests and distribution within the department.

Update and maintain Canvas Info Hubs for all programs.

Provide support during academic events such as new student orientation, graduation, networking events, etc.

Other duties as assigned.

The Center of Global Engagement at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to thoughtfully engaging all communities in higher education. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the various internal and external communities that it serves.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

State retirement options including tax-deferred annuities and Roth 403(b) plans.

State employees Public Service Loan Forgiveness (PSLF) program - https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

Flexible work arrangement plans - https://www.fau.edu/hr/employee_relations/flexwork.php

Sick Leave Pool Program

Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).

Paid Community Engagement Volunteer Service Day - https://www.fau.edu/hr/documents/community-engagement-volunteer-leave4-2015.pdf

Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

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Minimum Qualifications:

Master’s degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience; or bachelor’s degree from an accredited institution in an appropriate area of specialization and four years of appropriate experience required.

Excellent written and oral communication skills

Highly Organized

Ability to multi-task under pressure and prioritize workload

Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Salary:

$80,000 to $90,000 per year.

College or Department:

College of Business - Executive Education

Location:

Boca Raton

Work Days and Hours:

Monday – Friday 8:00 a.m. – 5:00 p.m. Some nights and weekends as needed.

Application Deadline:

2025-01-02

Special Instructions to Applicant:

Individuals with disabilities requiring accommodation, please call 561-297-3057. 711

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

A resume and a cover letter are required for this position. Make sure to attach these required documents in the Attachments section of the application. Any missing required documents will result in disqualification.