Details **Open Date** 12/23/2024 **Requisition Number** PRN40858B **Job Title** Manager, Operations **Working Title** Assistant Director, MHA **Job Grade** G **FLSA Code** Administrative **Patient Sensitive Job Code?** No **Standard Hours per Week** 40 **Full Time or Part Time?** Full Time **Shift** Day **Work Schedule Summary** Monday through Friday, occasional nights and weekends as needed to support students, classes, or events. *** This job is considered ‘essential,’ requiring the employee to work on campus.** **VP Area** Academic Affairs **Department** 00033 - Executive Education **Location** Campus **City** Salt Lake City, UT **Type of Recruitment** External Posting **Pay Rate Range** 62000 to 85000 **Close Date** 02/14/2025 **Priority Review Date (Note - Posting may close at any time)** **Job Summary** The Master of Healthcare Administration ( MHA ) program at the David Eccles School of Business, University of Utah, seeks an innovative and driven professional to serve as Assistant Director. This role is critical to the program’s growth, strategic direction, and commitment to providing an exceptional student experience. The Assistant Director will oversee key aspects of program management, student services, and stakeholder engagement, collaborating with faculty, staff, alumni, and industry partners to ensure the MHA program remains a leader in healthcare administration education. As a visible leader within the MHA program, the Assistant Director will champion program excellence, support strategic recruiting efforts, and enhance student engagement. The Assistant Director will also ensure compliance with accreditation standards, with a specific focus on maintaining CAHME accreditation. The ideal candidate will demonstrate strong leadership, exceptional organizational skills, and a passion for higher education and healthcare administration. **Responsibilities** **Program Leadership & Operations:** + Act as a key leader and advocate for the MHA program, representing it within the university and in the local and national community. + Oversee day-to-day program operations, ensuring seamless coordination of activities and effective resource management. + Collaborate with faculty and staff to maintain a cutting-edge curriculum that meets the needs of healthcare professionals. + Develop and implement strategies to elevate program rankings, student satisfaction, and overall program quality. + Lead the planning and execution of student engagement events, orientation sessions, and community-building initiatives. + Ensure compliance with CAHME accreditation standards, including preparing reports, collecting data, and facilitating accreditation reviews. + Monitor program performance through student feedback, industry trends, and data analysis to recommend improvements. **Student Engagement & Support:** + Provide personalized advising to students, addressing academic planning, registration, and graduation requirements. + Develop and execute strategies to support student retention and success, including tracking student progress and offering targeted interventions. + Lead onboarding and orientation processes for new students to ensure a strong start to their academic journey. + Foster a vibrant program community by building relationships with students, alumni, and industry professionals. **Recruiting & Admissions:** + Support recruiting efforts by engaging prospective students, representing the program at events, and providing detailed program information. + Collaborate with the admissions team to attract and enroll high-caliber candidates who align with program goals. + Develop and manage pre-onboarding sessions to ensure a seamless transition for new students. **Stakeholder Collaboration:** + Build and maintain relationships with industry professionals and healthcare organizations to enhance networking opportunities and program reputation. + Partner with internal teams, including career services and admissions, to deliver exceptional student support and engagement. + Represent the MHA program in professional organizations and at events to promote its visibility and prestige. **Budget Management:** + Manage program budgets effectively, ensuring expenditures align with program objectives and university guidelines. **Note:** This job description does not comprehensively list all the required duties, responsibilities, and qualifications. Additional responsibilities may be assigned to support program needs. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. **Work Environment and Level of Frequency typically required** Nearly Continuously: Office environment. **Physical Requirements and Level of Frequency that may be required** Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead, lifting – up to 25 lbs. **Minimum Qualifications** Requires a Bachelor’s degree in a related area of assignment or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of assigned department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master’s degree in a related area may be preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. **Preferences** + Familiarity with healthcare administration or experience in the healthcare field is highly desirable. + A Master’s degree in a related field (e.g., Healthcare Administration, Business Administration) is preferred. + Strong interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders. + Proven problem-solving ability in a dynamic environment with competing priorities. + Experience in higher education, student services, or program management is an advantage. + Demonstrated leadership, organizational skills, and ability to manage multiple projects simultaneously. + Passion for fostering student success and engagement. **Type** Benefited Staff **Special Instructions Summary** **Additional Information** The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.