LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed.
Are you ready to be part of the team that is transforming live entertainment? Join us to make Legends happen!
THE ROLEThe Assistant Director of Premium has a significant role in the operational success for Yankee Stadium. The Assistant Director of Premium will oversee the operations and customer service related to premium areas within Yankee Stadium. The role will ensure premium guest experiences by managing staff, coordinating special events, and maintaining quality standards for our guests.
ESSENTIAL FUNCTIONS
Responsibilities include but are not limited to:
Oversee the day to day operations of premium services ensuring a smooth and efficient experience for clients. Respond to client inquiries with a sense of urgency, anticipating needs, and proactively addressing concerns. Manage and train staff to ensure delivery of high level quality guest service. Maintain financial records related to the operation of the department and meet required deadlines for reporting to the accounting department. Manage labor and COGS while adhering to budgeted guidelines. Maintain open communications and professional relationships with all of the departments. Work closely with culinary team for proper menu building and financial implementations on the P&L. QUALIFICATIONS Bachelor’s degree or equivalent combination of education and related experience and/or training Three to five years of related experience Working knowledge of local and regional markets, venue operations, and special events industries Ability to effectively evaluate risks and liabilities of special events and stadium rentals Excellent customer service Resourceful, innovative, and forward thinking, with an entrepreneurial spirit Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships Quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow Expertise in financial analysis and planning, budgeting, and marketing Ability to work in a fast-paced environment and manage multiple tasks simultaneously Excellent computer skills, including proficiency in spreadsheet, database, CRM and word processing programs Ability to work nights, weekends, and holidays as necessary Bilingual in Spanish a plus Experience working in a high-volume luxury property COMPENSATIONSalary Range: $110,000-$115,000
Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.