Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

The Division of Student Affairs supports the academic mission by educating students as whole persons, promoting their intellectual, moral, spiritual, and social formation; enhancing students' learning and helping to prepare them for lives of discernment, civic engagement, and professional growth; teaching personal responsibility and respect for people of all faiths, cultures, and beliefs; and promoting the health and safety of students and others in the University community. The Division of Student Affairs is driven by our mission to care for the whole student and whole person. This is epitomized by our priority to maintain a robust “safety net” for students who experience complex, personal difficulty.

Student Outreach and Support (SOS) works with colleagues across campus to organize outreach and follow-up care to students who are experiencing crisis or distress that impacts their social, personal, and/or academic stability. The Assistant Director and MLOA Coordinator is part of the Office of Student Outreach and Support, reports directly to the Director of Student Outreach, and Support and has duties that include but are not limited to:

Support the effort of SOS in the University’s management of high-impact, complex students of concern, defined as those who (1) threaten or attempt to cause harm to themselves, (2) experience significant disruption to a normal course of academic study due to the presence of psychiatric, behavioral, and/or mental-health related issues, and/or (3) present with behavior that may be worrisome to others and disruptive to University business or community stability.

Provide case management services to students whose disruption to academic progress is caused by a broad range of difficulties that may, at any point, rise to higher levels of concern.

Support students through the Medical Leave of Absence (MLOA) process, providing guidance on MLOA exit and return requirements.

In collaboration with the Associate Director, update processes and documents related to the MLOA process consistently and share with campus partners as needed, managing and regularly updating the MLOA website and documents.

Work closely with stakeholders within and outside of the Division of Student Affairs to ensure a coordinated approach for the MLOA process.

Assist the Associate Director to support hospitalized students who wish to take a MLOA, including attending discharge meetings and coordinating with hospital social workers/case managers.

Contribute to streamlining workflows and MLOA processes within the university system.

Collaborate and partner with SOS staff to support students on MLOA and transition back to the university, developing structured support and/or programming to assist students' adjustment back to campus after MLOA.

Partner with SOS staff to train campus partners on the process for reporting concerns to the Safety Net, supporting students of concern, and the MLOA process.

Represent SOS on various University or Division working groups, committees, task forces, regular meetings, or other duties as assigned.

Requirements and Qualifications

Bachelor Degree required (Counseling, Social Work, Higher Education Administration, or similar fields)

Minimum of 3- 5 years of experience in education or closely related setting with demonstrated knowledge of crisis response, student conduct, student affairs administration, and case management support teams

Working knowledge of relevant state and federal laws including FERPA, HIPAA, ADA, and Title IX is essential

Ability to work within and assist others in navigating through complex systems; understanding of treatment programs, mental health terminology

Knowledge of medical privacy guidelines and ability to communicate difficult/sensitive information with relevant parties

Individuals should possess excellent organizational and communication skills, both verbal and written, and exercise sound judgment and decision-making

Demonstrated commitment and success working in a multicultural environment with a critical understanding of social justice

Skills, knowledge, and experience specifically focused on the needs of graduate students, international students, students of color, LGBTQ students, and students with disabilities is strongly preferred.

Preferred Qualifications

Working knowledge of Maxient software (or similar case management software)

Experience working in nonclinical case management or similar student support services within a higher education setting

Experience with data collection and analysis; utilizing data to support and inform the work of an office

Member of HECMA (Higher Education Case Management Association)

Work Mode Designation

This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.