Position Information Posting NumberSRGV7984 Working TitleASSISTANT DIRECTOR IT ENTERPRISE INFORMATION SYSTEMS - UTRGV Employees Only Number of Vacancies1 LocationEdinburg, Texas DepartmentApplication & Data Services FTE1 FLSAExempt Scope of Job Assists the Director in the management of the operations and maintenance of the University’s Enterprise Administrative Systems, custom applications and interfaces developed to supplement functionality. Responsible for managing process controls including data security, access controls, and quality controls. Description of Duties • Manages the departmental day-to-day operations to ensure effectiveness and efficiency including assignment management and prioritizations. • Performs IT Administrative Services Director duties in their absence. • Participates and recommends in the hiring, training, and evaluation of staff and supervises assigned staff. • Promotes and facilitates effective communication between the department and the University’s administrative community as well as advising IT management on technical and process issues. • Assists the departmental director with developing and enforcing departmental policies, guidelines and standards for Production Control and Software Development teams to accomplish departmental objectives. • Creates, implements and enforces standard operation procedures, recommends policies and processes for existing and new services within the defined function/scope for production control, software development life cycle and version control library. • Acts as Technical Project Lead and is required to coordinate and integrate staff for major projects such as administrative systems upgrades and implementations that can last several months to a year while closely collaborating with the IT Project Management Office and the primary business users/customers of these systems. • Contributes to the ITSM process by executing any assigned roles, including but not limited to Change Manager for routine change requests, and other roles. • Consults with management, project management and users to provide expert advice on administrative systems and third party applications. • Manages relationships with key information systems stakeholders throughout the University and proactively identifies new projects to enhance the effectiveness of business processes. • Oversees critical application production problems for resolution by providing expertise, guidance and facilitation for trouble shooting that often involves other IT departments. • Manages the planning and development of automated monitoring scripts of the Administrative systems to identify problem areas that need to be proactively addressed. • Manages Quality Assurance standards that include reviewing objects to be moved to production and oversees the procedures that include reviewing the changes provided by junior developers to ensure coding and documentation meet expectations as defined. • Coordinates, schedules and facilitates system changes of the Administrative Systems with Business Analysts, Database Administrators, Application Administrators team, Access Administration team and IT Service Helpdesk. • Maintains continual growth in professional skills and knowledge essential to the position. • Expert in Adhoc Reporting code development – Creates and maintains Adhoc SQL • Scripts/queries that are run from the Administrative production environment. • Ensures compliance with federal, State, and UT System rules and regulations including • HIPAA , FERPA , UTS165, PCI . • Performs special projects and other duties assigned. Supervision Received General supervision from department director. Supervision Given Direct supervision of professional staff. Required Education Bachelor’s degree from an accredited university with in computer information systems, computer science, or a related field. Preferred Education None. Licenses/Certifications ITIL v3 Foundations Certification or obtain within one year of hire. Required Experience • Five (5) years of job related work experience in working with structured Enterprise Administrative system environments using common software industry practices; or • Seven (7) years of experience with other type of degree in the above listed areas Preferred Experience Experience in working with structured Enterprise Administrative system environments using common software industry practices including supervisory experience in a higher education setting. Equipment Knowledge of personal computers, office equipment and software, such as Microsoft Office, Adobe Acrobat, SharePoint, various web browsers, etc. Working Conditions Needs to be able to successfully perform all required duties. Office Environment; some travel and night/weekend work is required. On Call responsibilities include being available for work during non-business hours may be required. Other Ability to multitask assignments, extremely flexibility on assignments types and the knowledge needs to be very extensive in the technical aspects of their duties. Possess resourcefulness and creative thinking skills for problem resolution. Strong analytical, written, and verbal communication skills. Work effectively as an individual and as a team. Excellent interpersonal and communication skills with experience in presenting other groups within the University. Physical Capabilities Employment CategoryFull-Time Minimum SalaryCommensurate with Experience Posted SalaryCommensurate with Experience Position Available Date01/08/2025 Grant Funded PositionNo If Yes, Provide Grant Expiration Date Posting Detail Information EEO Statement It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest. Special Instructions to Applicants Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following: *Date of Birth *Gender *Ethnicity/Race Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days. If you have any questions, please do not hesitate to contact us at (956) 665-2451 and/or careers@utrgv.edu. Additional Information UTRGV is a distributed location institution and working location is subject to change based on need. All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered. Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development . Quick Linkhttps://careers.utrgv.edu/postings/45628 Posting Supplemental Questions Required fields are indicated with an asterisk (*). + * Are you a current UTRGV employee? + Yes + No + * Are you now, or previously, employed by The University of Texas System or any of its institutions? + Yes - I currently am employed by the UT System or its institutions + Yes - I have previously been employed by the UT System or its institutions + No - I have never been employed by the UT System or its institutions + * Please select your highest level of completed education. + 6th grade education + 10th grade education + High School Diploma or GED + Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours + Bachelors Degree from an accredited university + Masters Degree from an accredited university + Ph. D. or other terminal degree from an accredited university + None of the above + * Please provide the field of study for your education: (Open Ended Question) + * Please indicate the number of years of work experience you have directly related to the position in which you are applying for: + Less than 1 year + 1 year + 2 years + 3 years + 4 years + 5 years + 6 years + 7 years + 8 years + 9 years + 10 years + Over 10 years + * Do you meet the minimum requirements for this position? + Yes + No Applicant Documents Required Documents + Resume Optional Documents + Cover Letter/Letter of Application + Curriculum Vitae + Reference Letter 1 + Reference Letter 2 + Reference Letter 3 + Certifications and Licenses + Training Certificates + Other Document + List of 3 References + Unofficial Transcripts 2 + Unofficial Transcripts 3 + Letter of Interest + Additional Document