**About the SANS Technology Institute** The SANS Institute (SANS.org), our parent organization, is the world’s largest and most trusted provider of cybersecurity training, certification, and research. The SANS Technology Institute (SANS.edu) is the independent, regionally-accredited, VA-approved subsidiary of SANS.org, founded in 2006 to develop technically capable leaders for the information security profession. With over 2000 students enrolled in our master’s degree, bachelor’s degree and certificate prgorams, and annual student growth in excess of 35%, SANS.edu ranks as one of the top 5 largest graduate programs in cybersecurity and _one of the top ten cybersecurity schools in the world._ The SANS.edu programs are unique, augmenting training and certification content from SANS with its own proprietary courses that develop crucial leadership and management skills. Students may choose to take most courses live at SANS training events or online through SANS’ highly recommended distance learning platform. SANS.edu does not have a campus – live courses are taught at multiple times and locations throughout the year at associated SANS training events. The school operates year-round admissions, with multiple application windows, and enrolled students progress at their own pace that is unconstrained by fixed academic semesters. Students choose SANS.edu because of its close association with SANS instructors and courses, mixture of technical and management classes, and the flexibility of the program to fit their work and personal lives. **Position Summary** The SANS Technology Institute (www.sans.edu) seeks to hire an experienced **Assistant Director of Admissions Systems** to manage our Slate instance. Under the supervision of the Director of Admissions, the Assistant Director of Admissions Systems will be responsible for the development, maintenance and support of the Technolutions Slate CRM platform. Slate was implemented at the end of 2020 and is still in the development stage for some areas, while others need to be maintained. Additionally, Slate has an integration build with our student management system (Salesforce) and a few other integrations that need to be monitored and maintained. The ideal candidate will be able to support our integration specialist in monitoring existing integrations and assist in building new integrations. The candidate must be proficient with various configuration aspects of Slate including, but not limited to: • Developing and building queries/reports • Dashboards • Portals • Application forms • Custom features • Communication support including drip marketing and liquid markup • Event management support • Permission sets • Workflows and reader processes • Other areas as development advances. The candidate will also play a key role in supporting admissions operations, updating applicant files, supporting marketing and recruitment efforts as it relates to our Slate instance, and will be integral in the design and building of the admissions process in support of currently emerging programs and ongoing growth. **Key Responsibilities** • Configures solutions and necessary customization with Slate instance. • Builds reports and queries and will assist with data import/export/updates for recruitment and student management teams into Salesforce. • Troubleshoots system issues and provides day-to-day end-user support (for staff and applicants). • Proactively assesses areas for improvement, recommends solutions based on best practices, and follows through to implement them. • Document current and new process for SOPs for the team. • Design, maintain, and enhance custom online portals for prospects, applicants, counselors, and admitted students. • Lead trainings for staff on various aspects, including Deliver mailings, querying, event management and inbox features. • Contributes to the ongoing improvement of admissions and student management processes, including learning and integrating new technology, and creating training/user documentation. • Stand up new integrations between our CRM or other systems. • When needed, collaborates with the SANS IT/Dev teams and Sr. Salesforce Administrator in the management of SANS.edu’s systems. • Designs and builds admissions forms and workflows for any new programs. • Creates and manages users, profiles, roles and permission sets. • Monitors data quality and integrity. • Performs other duties as assigned. **Basic Qualifications** • Minimum of 5+ years professional experience, preferably in higher education management admission or enrollment management preferred. • 5+ years of experience with implementing, customizing and managing Slate CRM system. • Advanced working knowledge of Slate **Preferred Qualifications** • Experience with Salesforce • Experience with Python, integration building/management • Experience with HTML and CSS **Knowledge, Skills, & Abilities** • Ability to thrive in a data-orientated, analytical environment. • Flexibility and adaptability to shift in changing priorities. • Experience dealing with technical and non-technical end users in a support role. • Strong analytical skills, with attention to detail. • Adept with multiple software systems and willing to learn new products and technologies. • Outstanding customer service skills. • Demonstrated ability and confidence to work independently using sound judgement and discernment skills, as well as a commitment to working as part of a team. • Strong organizational and time management skills; ability to prioritize work, attend to detail, and meet deadlines. • Strong oral and written communication skills **Reporting Relationships** This position reports to the Director of Admissions and has no direct reports. **Working Environment** • Must have the ability to work from a home office setting. • Must be comfortable with video conferencing. • Minimal travel required, likely 1-3 times/year for trainings or retreats. **Equal Opportunity Employer** SANS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact SANS Human Resources. In addition, all qualified applicants with arrest or conviction records will be considered for employment. California residents for SANS privacy notice for California job applicants The base salary range for this position is between $90,000 and $100,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and years of experience. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. In addition, SANS provides the following benefits: + Medical + Dental + Vision + Short-Term Disability + 401(k) with company match + Employee Assistance Program + Supplemental Life Insurance and AD&D + Paid Time Off + Company Paid Holidays + Volunteer Paid Time Off Department SANS Technology Institute (SANS.edu) Employment Type US Employee | Full-Time Minimum Experience Experienced Compensation $90,000-$100,000