About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Find your "pura vida", where adventure and relaxation meet. An unspoiled world of eco-luxury welcomes each guest to Latin America’s ultimate coastal retreat, offering unparalleled access to nature, adventure and relaxation. Central America’s exclusive Forbes Travel Guide Five-Star resort for six consecutive years, Four Seasons Resort Peninsula Papagayo, Costa Rica is the utmost location for adventure travellers, wellness seekers, culinary explorers, and cultural globetrotters. With customized itineraries for families and couples alike, we can’t wait for you to experience “Pura Vida” at Peninsula Papagayo.

Four Seasons Resort Costa Rica, unrivaled five stars hotel in Central America by the Forbes Travel Guide, is looking for the best Assistant Director of Engineering.

This position assist the Director of Engineering in all aspects of hotel and building maintenance including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum guest satisfaction while complying with all Four Seasons’ policies.

Supports the Director in managing a team of Engineering and Maintenance specialists responsible for all engineering operations to ensure the safety and comfort of guests and employees.

The functions of the assistant to the director of engineering or maintenance in a hotel include:

• Coordinating and supervising the team of technicians and maintenance staff, assigning tasks, providing guidance, and ensuring that work standards are met.

 • Planning and scheduling preventive and corrective maintenance activities in the hotel facilities, ensuring that these are carried out promptly and efficiently.

 • Managing the necessary resources for the maintenance department, including personnel, equipment, materials, and budget. Optimizing the use of resources to meet departmental goals.

 • Conducting regular inspections of facilities to identify maintenance needs and areas for improvement. Proposing solutions and strategies to ensure operational efficiency and guest satisfaction.

 • Collaborating closely with other hotel departments to ensure that maintenance operations do not interfere with the guest experience and that safety and quality regulations are met.

 • Leading renovation, upgrade, and expansion projects for the facilities. Coordinating schedules, budgets, and resources to ensure successful project completion.

 • Ensuring that the hotel complies with all regulations and codes related to maintenance and safety of the facilities, including building codes and health and safety regulations

. • Developing and overseeing preventive maintenance programs to avoid problems and ensure the continuous functionality of equipment and systems

. • Assisting in planning and response to emergency situations, such as power outages, fires, or other contingencies that may affect hotel operations.

 • Preparing activity reports, assessments, and performance analyses of the department. Using this data to make informed decisions and continuously improve maintenance efficiency and quality.

The functions of the assistant to the director of engineering or maintenance in a hotel include:

• Coordinating and supervising the team of technicians and maintenance staff, assigning tasks, providing guidance, and ensuring that work standards are met.

 • Planning and scheduling preventive and corrective maintenance activities in the hotel facilities, ensuring that these are carried out promptly and efficiently.

 • Managing the necessary resources for the maintenance department, including personnel, equipment, materials, and budget. Optimizing the use of resources to meet departmental goals.

 • Conducting regular inspections of facilities to identify maintenance needs and areas for improvement. Proposing solutions and strategies to ensure operational efficiency and guest satisfaction.

 • Collaborating closely with other hotel departments to ensure that maintenance operations do not interfere with the guest experience and that safety and quality regulations are met.

 • Leading renovation, upgrade, and expansion projects for the facilities. Coordinating schedules, budgets, and resources to ensure successful project completion.

 • Ensuring that the hotel complies with all regulations and codes related to maintenance and safety of the facilities, including building codes and health and safety regulations

. • Developing and overseeing preventive maintenance programs to avoid problems and ensure the continuous functionality of equipment and systems

. • Assisting in planning and response to emergency situations, such as power outages, fires, or other contingencies that may affect hotel operations.

 • Preparing activity reports, assessments, and performance analyses of the department. Using this data to make informed decisions and continuously improve maintenance efficiency and quality.

The assistant to the director of engineering or maintenance in a hotel requires a combination of education, technical skills, and work experience:

Education: Degree in Engineering, Facilities Management, or a related field. Work experience: Previous experience in maintenance and supervisory roles. Technical knowledge: Solid understanding in areas such as electricity, plumbing, HVAC (heating, ventilation, and air conditioning) systems, and other technical aspects is essential for effectively managing maintenance operations. Leadership skills: Strong leadership and team management skills. Communication skills: Effective communication is key to coordinating with other departments and ensuring understanding of maintenance needs and issues. Problem-solving skills: Ability to analyze problems, identify effective solutions, and make quick and accurate decisions. Project management: The ability to plan, coordinate, and execute maintenance projects, from routine tasks to major renovations, is fundamental to the role. Regulatory knowledge: A solid understanding of safety and health regulations in the hospitality and construction industries. Ability to work under pressure: Maintenance management can be challenging and requires remaining calm under pressure, especially during emergencies. Customer service focus: Customer satisfaction is paramount in the hospitality industry. Being able to balance technical needs with the commitment to providing a positive guest experience is essential. Computer knowledge: Familiarity with maintenance management software (CMMS) and other technological tools can be useful for efficiently tracking maintenance activities and resource usage. Continuous learning ability: As technology and maintenance practices evolve, being willing to learn new skills and stay updated on the latest trends is important.