The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
Provide direction and leadership for the Housekeeping, EVS, and Uniforms team, consistent with the MGM Resorts brand.  Responsible for leading the Housekeeping, EVS, and Uniforms team in achieving operational and financial goals. Responsible for monitoring the performance, scheduling, and training of the staff; maintaining the department's guest service in accordance with  MGM Resorts standards, ensuring high customer satisfaction and an exceptional guest experience.

THE DAY-TO-DAY:

Oversee leadership in the development and monitoring of housekeeping, EVS, and uniforms departments’ fiscal budget and guest service standards, to maximize revenue opportunities to produce both short-term and long-term profitability.

Oversee implementation of policies, operating procedures, training programs, directives, work schedules, rules, and regulations for housekeeping, EVS, and Uniforms staff and personnel, in response to business demands.

Interview, select, train, supervise, counsel, and coach front office staff for the efficient operation of the department. Drive employee engagement through coaching, training, and development.

Ensure an exceptional guest experience within the housekeeping, EVS, and uniforms department, consistent with the company’s service standards.

THE IDEAL CANDIDATE:

Bachelor's Degree in hospitality, management, or related field or equivalent experience

4+ Years of experience in the direction and management of employees in a similar hotel environment which includes at least three (3) years of experience in housekeeping operations management

Strong overall knowledge of housekeeping operations

Excellent customer service skills

Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free Parking 

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19513

Are you ready to JOIN THE SHOW? Apply today!