Administration
§ Ensures all relevant Human Resources reports are submitted to the Divisional/ Regional Office as required in a timely manner.
§ Guides the Management Team to formulate and fairly implements appropriate Human Resources Polices Procedures.
§ Manages the Human Resources Division, ensuring activities are in keeping with the Advancing Care/People Playbook and operational stipulations/initiatives of Hyatt.
§ Responsible for preparing the annual Human Resources Business Plan, ensuring the objectives fully addresses the business objectives of the Hotel and needs of the employees.
§ Ensures all HR practices are according to Management requirements and meet with the local legislation.
§ Oversees the timely and confidential management of employee data.
Recruitment and Selection
§ Oversees the Hotel’s recruitment and selection activities, approving all new hires, promotions, transfers, payroll changes and termination of employment decisions.
§ Ensures the Hotel adheres to approved staffing levels, job titles and organisation structure in accordance with Hyatt International payroll management initiatives.
§ Ensures recruitment advertising reinforces the corporate identity, projects a professional image.
§ Represents hotel in meeting government requirements, coordinating with government authorities.
§ Maintains close relationship with academic institutions and hotel schools.
Manpower Planning
§ Coordinates and updates Manpower Plans, ensuring that adequate succession planning is in place to satisfy turnover requirements.
§ Manages hotel Evaluation and Appraisal processes.
§ Coordinates and approves transfers and promotions ensuring hotel moves towards Zero Based Staffing Guides.
§ Manages hotel Payroll and Productivity goals.
Compensation and Benefits
§ Researches competitive compensation and benefits packaging, benchmarking costs, ensuring the Hotel remains competitive.
§ Coordinates and approves the annual review of organisation charts and benefits grids.
§ Administers annual salary review proposals, ensuring equity and fairness.
§ Manages HR information systems to effectively manage payroll and people statistics.
§ Manages employee benefit.
§ Coordinates Change of Status processing to ensure accurate payroll reporting.
§ Manages leave liability in accordance with established policy.
§ Prepares, utilises and updates an Annual Marketing Plan, broken down as necessary by department.
Payroll and Productivity Management
§ Establishes and monitors relevant SMART Productivity goals throughout the Hotel.
§ Focuses attention on improving productivity levels and the need to prudently manage payroll costs within acceptable guidelines.
§ Monitors and questions each monthly HR report, plotting trends and variances.
Industrial Relations
 Ensures close and professional relationships are established and maintained between management, employees, Hyatt International representatives, other hotels, government officials and the local community.
§ Represents management in tribunals that deal with labour disputes.
§ Ensures open communication and transparent management style.
§ Ensures consistent and fair Grievance Handling and Misconduct Management, providing professional counselling and coaching to correct inappropriate behaviours.
Employee Communications
§ Ensures that an effective Communication Programme is implemented that maximises employee’s awareness of our objectives, management philosophy, leadership profiles, and operating concepts.
§ Effectively communicates Core Values and behavioural standards to all levels of employees.
§ Manages Employee Recognition Programmes.
Training and Development
§ Ensures Training Budgets are appropriate to the business needs of the Hotel.
§ Designs training activities to enhance performance and impact the bottom line.
§ Oversees the planning, implementation and evaluation of training programmes ensuring these meet the training needs, and the business objectives of the Hotel.
§ Establishes a systematic approach to training.
§ Monitors and coordinates the HYATT Programmes.
§ Develop, coordinate and oversee an adequate team of active Departmental Trainers.
General
§ Represents the Human Resources Division on the Hotel Executive Committee, ensures the efficient economic operation of the Human Resources Division providing services and support to other Divisions as required, maintaining equipment, buildings and grounds in optimum condition.
§ Conducts weekly Human Resources Meetings, ensuring all meetings are well planned, efficient and results oriented.
§ Attends and contributes to all Meetings as required.
§ Ensures all employees provide courteous and professional service at all times.
§ Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.
§ Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health safety.
§ Is actively involved in the welfare, safety, development and well-being of employees providing advice, counselling and truthful, diplomatic feedback.
§ Ensures high standards of personal presentation grooming.
§ Maintains positive guest and colleague interactions with good working relationships.
§ Exercises responsible management and behaviour at all times and positively represents the Hotel Management Team and Hyatt International.
§ Responds to requests to undertake any additional reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry company.
Administration
§ Ensures all relevant Human Resources reports are submitted to the Divisional/ Regional Office as required in a timely manner.
§ Guides the Management Team to formulate and fairly implements appropriate Human Resources Polices Procedures.
§ Manages the Human Resources Division, ensuring activities are in keeping with the Advancing Care/People Playbook and operational stipulations/initiatives of Hyatt.
§ Responsible for preparing the annual Human Resources Business Plan, ensuring the objectives fully addresses the business objectives of the Hotel and needs of the employees.
§ Ensures all HR practices are according to Management requirements and meet with the local legislation.
§ Oversees the timely and confidential management of employee data.
Recruitment and Selection
§ Oversees the Hotel’s recruitment and selection activities, approving all new hires, promotions, transfers, payroll changes and termination of employment decisions.
§ Ensures the Hotel adheres to approved staffing levels, job titles and organisation structure in accordance with Hyatt International payroll management initiatives.
§ Ensures recruitment advertising reinforces the corporate identity, projects a professional image.
§ Represents hotel in meeting government requirements, coordinating with government authorities.
§ Maintains close relationship with academic institutions and hotel schools.
Manpower Planning
§ Coordinates and updates Manpower Plans, ensuring that adequate succession planning is in place to satisfy turnover requirements.
§ Manages hotel Evaluation and Appraisal processes.
§ Coordinates and approves transfers and promotions ensuring hotel moves towards Zero Based Staffing Guides.
§ Manages hotel Payroll and Productivity goals.
Compensation and Benefits
§ Researches competitive compensation and benefits packaging, benchmarking costs, ensuring the Hotel remains competitive.
§ Coordinates and approves the annual review of organisation charts and benefits grids.
§ Administers annual salary review proposals, ensuring equity and fairness.
§ Manages HR information systems to effectively manage payroll and people statistics.
§ Manages employee benefit.
§ Coordinates Change of Status processing to ensure accurate payroll reporting.
§ Manages leave liability in accordance with established policy.
§ Prepares, utilises and updates an Annual Marketing Plan, broken down as necessary by department.
Payroll and Productivity Management
§ Establishes and monitors relevant SMART Productivity goals throughout the Hotel.
§ Focuses attention on improving productivity levels and the need to prudently manage payroll costs within acceptable guidelines.
§ Monitors and questions each monthly HR report, plotting trends and variances.
Industrial Relations
 Ensures close and professional relationships are established and maintained between management, employees, Hyatt International representatives, other hotels, government officials and the local community.
§ Represents management in tribunals that deal with labour disputes.
§ Ensures open communication and transparent management style.
§ Ensures consistent and fair Grievance Handling and Misconduct Management, providing professional counselling and coaching to correct inappropriate behaviours.
Employee Communications
§ Ensures that an effective Communication Programme is implemented that maximises employee’s awareness of our objectives, management philosophy, leadership profiles, and operating concepts.
§ Effectively communicates Core Values and behavioural standards to all levels of employees.
§ Manages Employee Recognition Programmes.
Training and Development
§ Ensures Training Budgets are appropriate to the business needs of the Hotel.
§ Designs training activities to enhance performance and impact the bottom line.
§ Oversees the planning, implementation and evaluation of training programmes ensuring these meet the training needs, and the business objectives of the Hotel.
§ Establishes a systematic approach to training.
§ Monitors and coordinates the HYATT Programmes.
§ Develop, coordinate and oversee an adequate team of active Departmental Trainers.
General
§ Represents the Human Resources Division on the Hotel Executive Committee, ensures the efficient economic operation of the Human Resources Division providing services and support to other Divisions as required, maintaining equipment, buildings and grounds in optimum condition.
§ Conducts weekly Human Resources Meetings, ensuring all meetings are well planned, efficient and results oriented.
§ Attends and contributes to all Meetings as required.
§ Ensures all employees provide courteous and professional service at all times.
§ Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.
§ Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health safety.
§ Is actively involved in the welfare, safety, development and well-being of employees providing advice, counselling and truthful, diplomatic feedback.
§ Ensures high standards of personal presentation grooming.
§ Maintains positive guest and colleague interactions with good working relationships.
§ Exercises responsible management and behaviour at all times and positively represents the Hotel Management Team and Hyatt International.
§ Responds to requests to undertake any additional reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry company.
§ 5-8 years’ experience as a HR generalist/HRBP
§ Excellent interpersonal/influencing skills, including the ability to build cross-functional relationships and leverage resources within the HR function.
§ Experience in all aspects of HR including, employee relations, training, compensation and benefits, Organizational development, Policy review and implementation.
§ Excellent time management skills with the ability to prioritize workload and work well under pressure.
§ Must be committed to achieving results and enjoy working in an environment of change.
§ Customer focused, innovative and has the desire to work in a team environment.
§ Experience working in a multi-cultural environment.
§ Challenges established practices and ways of thinking, whilst encouraging innovation.
§ Demonstrated ability to manage and analyze business and financial data to ensure a practical and sustainable approach. You have an eye for detail.
§ Business level of English ability.
§ 5-8 years’ experience as a HR generalist/HRBP
§ Excellent interpersonal/influencing skills, including the ability to build cross-functional relationships and leverage resources within the HR function.
§ Experience in all aspects of HR including, employee relations, training, compensation and benefits, Organizational development, Policy review and implementation.
§ Excellent time management skills with the ability to prioritize workload and work well under pressure.
§ Must be committed to achieving results and enjoy working in an environment of change.
§ Customer focused, innovative and has the desire to work in a team environment.
§ Experience working in a multi-cultural environment.
§ Challenges established practices and ways of thinking, whilst encouraging innovation.
§ Demonstrated ability to manage and analyze business and financial data to ensure a practical and sustainable approach. You have an eye for detail.
§ Business level of English ability.