BEAVER CREEK, CO, 81620, USA
1 day ago
Assistant Director of Operations
**Description:** At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We return trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it's a career for people who care. Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa offers a luxurious year-round escape near Vail Valley, Colorado. Our ski-in/ski-out location in the heart of Beaver Creek Village is adjacent to the ski school and home to skiing, snowmobiling, snowshoeing and more in winter. The summer brings activities including fly fishing, river rafting and scenic hiking trails – all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. **_We care for people so they can be their best._** The Assistant Director of Operations is responsible for oversight of the day-to-day processes of the hotel's Rooms Division, while assisting guests whenever necessary. This position requires strong leadership skills and a willingness to work different shifts as the demands of business dictates. This role will have exposure and responsibilities in Front Office operations, Guest Services, Food and Beverage and Housekeeping. Duties would include but not limited to: + Responsible for short and long term planning and the management of the Hotel Operations + Develop and recommend the budget, marketing plans and objectives and manages within those approved plans + Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property + Experience developing standards and operating procedures + Hire, train, empower, coach and counsel, performance and salary reviews + Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations + Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality + Implement procedures to increase guest and associate satisfaction + Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards The salary for this position is $91,200.00. Actual pay will be commensurate with experience. **_Why Work for Hyatt?_** + 12 Free Rooms, Discounted and Friends & Family Room Rates + Medical, Dental, Vision Insurance after 30 days (for full-time employees) + 401k retirement savings plan + Ski pass reimbursement! + Complimentary meals in our employee cafeteria + Use of the onsite fitness center + Excellent training and career growth opportunities **_Our Values:_** Empathy l Integrity l Respect l Inclusion l Experimentation l Wellbeing Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. _Colorado Residents:_ In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Click here (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience. **Qualifications:** + A true desire to satisfy the needs of others in a fast-paced environment. + Refined verbal and written communication skills. + Previous hospitality management experience required + Previous Hotel Systems experience preferred (Opera, Micros, HotSos) + Schedule varies; must be available to work a flexible schedule including weekends and holidays **Primary Location:** US-CO-Beaver Creek **Organization:** Park Hyatt Beaver Creek **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** BEA000831 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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