Provides general oversight to 4-6 group homes under OPWDD regulations. Additionally, supports (or handles, as needed) personnel-related issues/systems to include payroll, PTO, time management, performance evaluation, coaching and development, compliance, training, and retention. Ensures regulatory compliance and oversight as per OPWDD regulations and Agency Policy and Procedure to include Medisked, incident management, fire safety/evacuation plans & drills, Life Plans, financial reporting, and budgeting. Participates in quarterly reviews, investigations and State and Quality annual reviews. Maintains relationships with care managers, stakeholders, and families of the people we support.  Ensures managerial duties are completed when managerial vacancies occur. Provides on-call coverage during evening and weekend rotation. Attends agency meetings as required and reports on strategic goals for the program. Collaborates with other departments within the agency.  Acts as a mentor and trainer for staff. Maintains professionalism while working in a fast-paced environment. Participates in staffing and scheduling as needed. Communicates and executes departmental initiatives to promote optimal care for the people we support.