A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Job Specific

Coordinate the operational activities of all Security department personnel, ensuring compliance with all federal, state, and local laws and Loews Hotels company policies and safety standardsEnsure delivery of quality security services to guests and hotel staff in a friendly and professional mannerDirect and maintain continuous physical property rounds by Security personnelSet and maintain schedules for all inspections, including the Fire Equipment Survey, Safety Checklist, and Security Inspection of Guest roomsDocument, and track all security related issues or problemsInteract and coordinate activities with Risk ManagementRespond to all general liability insurance claimsDevelop policies and procedures to ensure all equipment, furnishings, and fixtures of the resort are secureCoordinate the timely preparation of all Security logs, shift reports, and other permanent recordsReview all reports regularly for completeness and accuracyEvaluate changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction and to maintain market dominance and exceptional financial returns. Inform Director of Security of all matters concerning safety and securityProduce weekly schedulesDevelop and maintain a detailed emergency evacuation plan and conduct monthly drills, specifically concerning fire proceduresMaintain adherence to Bloodborne Pathogen Exposure Control program.  Train personnel regarding policies and procedures.  Have appropriate equipment located at hotel.Set and maintain standards for all investigationsConduct detailed investigations into work-related injuriesResponsible for the search, storage and return of all lost and found itemsMaintain and update master files of all MSDS information for all hotel departments.  Ensure that all departments have correct information accessible to staff.Conduct an annual inventory of all chemicals used by all departments in the hotelInstruct and supervise new Security personnel during their first few months of employmentConduct in-service training, including distribution of information pertaining to all matters of general interest and policyWhenever feasible, rotate job assignments to expand each Security Officer’s experience and understanding of various safety functionsOversee TIPS and first-aid training of all Security officersOversee scheduling of all Security personnelDevelop cooperative working relationships between Security/Safety staff and other hotel employees and outside law enforcement personnel to promote timely and effective exchange of informationDevelop and supervise key control program, including master key distribution list, control of key blank purchases, and key productionDevelop and maintain security procedures to protect safety deposit boxes and conduct semi-annual inspection of systemDevelop and maintain all alarm systems, including cashier’s hold-up button, accountant’s safe, and fire alarmsMaintain comparison statistics:

                 -Room losses

                 -Total number of incidents

                 -Number of employee accidents and resultant cost in terms of money and lost work

                 -Number of guest accidents

Provide an up-to-date list of persons authorized to issue package passes (along with confidential copies of their signatures)Coordinate random bag and locker checks as necessaryReview/maintain accurate daily payroll records/reports, maintaining conformity to established budgetary guidelines

General

Other duties as assigned

Qualifications

Associates degree in related fieldMinimum three years experience as a hotel Security Supervisor or three years law enforcement supervisory experienceExcellent communication skills - oral and writtenOutstanding organization, planning, and leadership skillsThorough knowledge of OSHA regulationsThorough knowledge of all local, state, and federal laws pertaining to the activities of security personnelStrong investigative skillsAble to work a flexible schedule, including weekends and holidays