Assistant Director of Student and Postdoctoral Affairs **Doerr School of Sustainability, Stanford, California, United States** **New** Student Services Post Date 7 hours ago Requisition # 105953 **This position is based on Stanford’s main campus with consideration given to the option for a hybrid work schedule (partially onsite and offsite), subject to operational need. Interested candidates must include a resume and cover letter to be considered for this position.** Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. **About Us** The Stanford Doerr School of Sustainability strives to create a future when humans and nature thrive in concert and in perpetuity. The school is made up of a three-part structure to drive global impact: Our academic departments and programs educate students and create new knowledge across areas of research that are crucial for advancing the long-term prosperity of the planet and people; Institutes bridge scholarship at Stanford and beyond, bringing multiple viewpoints to bear on urgent challenges; The Sustainability Accelerator drives new policy and technology solutions through a worldwide network of partners who work with our teams to develop solutions at a global scale. The school is dedicated to creating and supporting a community with the richness of experience and background needed to create solutions that benefit all people, particularly those most affected by environmental damage and climate change. For more information on the school, clickhere. The Education and Integrative Initiatives team within the SDSS Dean’s Office focuses on the management of degrees, student policies, and student well-being, the development of new degrees, curricula, partnerships and initiatives, and the development and delivery of non-degree educational programming (professional development, career services, community outreach, research internships, etc.). The Education and Integrative Initiatives team is seeking an experienced student services professional to provide administrative and operational support to students and faculty as a member of the SDSS Dean’s Office. The Assistant Director of Student and Postdoctoral Affairs will be responsible for student services matters, including administering the sustainability graduate certificate program, course scheduling, student/postdoc events, student financial support, and academic advising. As a member of the Student and Postdoctoral Affairs team, the Assistant Director will provide backup student services support to SDSS departments and programs as needed. Reporting to the Assistant Dean for Student and Postdoctoral Affairs, this position will work as part of a team in a fast-paced environment, providing student services support to a broad range of students and programming. A successful candidate should possess excellent communication skills, the ability to independently manage multiple projects, and enthusiasm for working in a student focused environment. They should be proactive, a team player, and willing to adapt to changes based on needs. **Your Responsibilities will include** ***:** + Independently manage all aspects of the sustainability graduate certificate programs, including interpretation of policies and problem solving for oftentimes complex and sensitive issues. + Develop marketing materials and outreach strategies. Build and nurture relationships across campus, serve as a liaison to other programs, and represent SDSS to partners. + Analyze and recommend program improvements. Advise students and issue certificates. + Lead and execute student and postdoctoral events and programming, including commencement, orientation activities, resource fairs, information sessions, major’s events, and community events. + Provide advice and counsel to students on a range of issues including, but not limited to, academic progress, academic policies, accessibility, community standards, etc., to guide them in making appropriate choices and decisions. Triage and recommend solutions for complex and sensitive issues and maintain confidentiality at all times. + Key point of contact for inquiries from prospective and current students, providing information and/or referring to appropriate offices. + Provide a first line response to identify students in crisis and refer to appropriate resources, as needed. + Oversee course scheduling, Stanford Bulletin entries, room scheduling, and other logistics related to academic operation. Continuously assess operations and develop recommendations to resolve programmatic challenges. + Process graduate assistantship appointments and funding entries. + Collect and analyze data from multiple sources including student feedback, surveys, trend reports, and data analytics. Prepare and summarize reports and make recommendations to enhance offerings, such as programs and courses, and to influence current processes and policies. Identify gaps in data, additional data sources, or additional analysis that could be helpful in enhancing programs and courses. + Identify trends, perform needs analysis, and participate in the implementation and testing of new technology. + May provide oversight of financial processes such as budgets, financial reimbursements, data entry, reviewing terms and conditions regarding contracts, understanding vendor requirements, and following up and resolving issues. + May train and supervise other staff, volunteers, students, and temporary workers. * _The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned._ **To be successful in this position, you will need** **:** **Education & Experience** : Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience. **Knowledge, Skills and Abilities** : + Strong communication skills to clearly and effectively communicate information.to internal and external audiences, client groups, and management. + Advanced analysis and problem-solving skills. + Advanced computer skills, including experience with Microsoft Office Suite. + Advanced customer service skills and attention to detail. + Relevant computer systems/technology experience. + Understanding of financial transactions. + Ability to ensure and apply compliance with legal, financial, and university policies and external regulations. In addition, our preferred qualifications include: + Student Services experience. + Knowledge of Stanford University systems and policies. + Must be able to take initiative and exhibit good judgment in all areas of responsibility. + Experience planning and coordinating events. + Experience with web site maintenance, preferably using Drupal. * _Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting acontact form._ **The expected pay range for this position is $91,874 to $108,373 per annum.** **Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.** **At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.** **How to Apply** We invite you to apply for this position by clicking on the “Apply for Job” button. _Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law._ Additional Information + **Schedule: Full-time** + **Job Code: 7502** + **Employee Status: Regular** + **Grade: H** + **Requisition ID: 105953** + **Work Arrangement : Hybrid Eligible**