Posting Details Position Information

Position Number 014071 Functional Title Assistant Director of the Communication Lab Position Type Administration - Staff Position Eclass EP - EHRA 12 mo leave earning University Information Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit The mission of the Division of Student Success is to work in partnership with the University community to deliver high quality services to facilitate the recruitment, retention and graduation of a diverse student population and strive to provide service, leadership, and transitional student support for UNCG. The Division of Student Success is committed to designing, implementing, and providing the services necessary to promote student success throughout the entire student life cycle from day one to diploma. This division includes the offices of University Advising, New Student Transitions & First Year Experience, Students First Office, Academic Achievement Center, TRiO Programs, UNCG Guarantee, GEAR UP UNCG, the Communication Lab, and the Math Help Center. Position Summary The Communication Lab is an integral component of the Division of Student Success. The Assistant Director will support the Director in enhancing students’ communication skills across disciplines, focusing on one-on-one consultations and active learning strategies. This role involves overseeing the day-to-day operations of both the physical and online Communication Lab, assisting in staff training, and contributing to program development that aligns with the Center’s commitment to fostering inclusive and engaging support in writing, speaking, and multimodal communication for a diverse student population. Minimum Qualifications Master’s degree in Communication Studies, English, Education, or a closely related field. Minimum three years of experience in communication centers support or academic support services. Demonstrated knowledge in oral communication theory and practice. Experience in training and supervising student workers in an academic support setting. Familiarity with Microsoft 365 products especially teams for online writing consultations. Experience in developing and delivering communication training programs. Strong commitment to promoting diversity, equity, and inclusion within the academic community.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Prior experience in a leadership or supervisory role within a communications center (e.g., writing center or speaking center). Experience in curriculum development and working with faculty to integrate writing, speaking, and/or multimodal support into coursework. Record of engaging in research or assessment related to support center effectiveness and student outcomes. Proven ability to collaborate with faculty across disciplines to integrate speaking support into curricular and co-curricular activities.

Special Instructions to Applicants Recruitment Range Commensurate with education and experience Org #-Department Writing Center - 10908 Job Open Date 11/19/2024 For Best Consideration Date 12/03/2024 Job Close Date Open Until Filled Yes FTE 1.000 Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA Exempt Key Responsibilities ________________________________________________________________________________________________________________________

Percentage Of Time 40% Key Responsibility Operations and Management Essential Tasks Assist in managing the Communication Lab’s daily operations, ensuring effective service delivery in both in-person and online formats.  Support program development and innovation to meet the evolving communication needs of UNCG students. Percentage Of Time 30% Key Responsibility Staff Training and Development Essential Tasks Contribute to the recruitment, training, and evaluation of undergraduate and graduate student workers, emphasizing best practices in multiliteracy/communication lab consulting and peer support.  Develop and facilitate ongoing professional development opportunities for staff to enhance their consulting skills and knowledge. Percentage Of Time 15% Key Responsibility Assessment and Continuous Improvement Essential Tasks Collaborate with the Director in conducting assessments and research initiatives to measure the Communication Lab’s impact on student writing and speaking competencies and identify areas for improvement. Percentage Of Time 15% Key Responsibility Outreach and Collaboration Essential Tasks Assist in fostering partnerships with academic departments to integrate multiliteracies/communications support into the curriculum and participate in campus-wide initiatives that promote academic success and retention. ADA Checklist ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical Effort Hand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - F, Lifting-0-30 lbs. - O Work Environment Driving - Car/Truck - O, Inside - C, Overtime - O Applicant Documents Required Documents Resume/CV Cover Letter List of References Optional Documents Supplemental Questions

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* Please indicate how you learned of the vacant position for which you are applying? UNCGjobsearch Website Greensboro News and Record Other newspaper The Chronicle of Higher Education Inside Higher Ed Other Professional Journal/Website CUPA-HR UNC System Job Board Other Job Board Personal Networking Social Media NCWorks.gov * If you selected "Other", please provide the name of the resource here.

(Open Ended Question)

* Are you eligible to work in the United States without sponsorship? Yes No