Job Summary
Reporting to the Director of Intercultural Initiatives, this position is an integral part of the Student Affairs team that promotes a campus environment that is supportive and respectful of all community members. The Assistant Director will play a crucial role in facilitating training programs for the Merrimack College community, supervising Unity House coordinators and student employees, and ensuring the smooth operation of the Unity House. The ideal candidate will also assist in the development of a comprehensive programming calendar and support additional programming efforts across the division.
Primary Responsibilities:
Supervise the Graduate Fellow and Unity House coordinators, providing guidance and support in managing daily operations and coordination of programming that ensures the effective functioning of the Unity House. This includes the hiring, training, and supervision of student employees supporting these initiatives. Assist with the designing and facilitating of campus wide trainings for undergraduates and graduate students. Develop and coordinate a broad and engaging programming calendar that meets the needs of the Merrimack College community. This will be in conjunction with the support and assistance of the Unity House student staff. This may include supporting on and off campus events, daytime activities, some evenings and weekends. Assist with the development and support for peer mentoring and leadership programs, including ASCEND, to enhance student transition and retention. Additionally, serve as a point of contact for our student affinity organizations. Create and facilitate campus wide events and programs open to the entire Merrimack community that will foster intercultural awareness. Serve as a point of contact for the Unity House regarding space reservations, maintaining maintenance of the space, and overseeing access. Collaborate with campus partners on campus wide programming initiatives to support retention of students. Serve as a representative and campus liaison for Intercultural Initiatives and the Unity House and work to collaborate with other offices on campus. These offices include but are not limited to Residence Life, Academic Success, the Warrior One Stop, Orientation, Admissions, Career Center and Office of Student Involvement. Assist in presenting and facilitating sessions at Admissions, Orientation and other signature events of Merrimack College such as Orientation Days, Open House and Admitted Student Days. Serve as a liaison to the Admissions Office to support International students with any compliance status obligations. Conduct ongoing assessments of all Intercultural Initiatives and Unity House programs and events. Other duties as assigned.
Qualifications:
Minimum requirements of education, knowledge, previous experience, or equivalent required to perform the duties of this position at an acceptable level. Bachelor’s degree required, Master’s degree preferred in Higher Education Administration, Student Affairs or similar program. 1-3 years’ experience working in higher education Commitment to and demonstrated ability to work with multifaceted student populations in both individual and group settings. Commitment to and experience with intercultural initiatives and programming, preferably in a higher education setting. Exceptional in person and written customer service as the first point of escalation in the office and on the phone. Strong interpersonal skills. Ability to manage competing demands in a calm and friendly manner. Ability to work independently and use discretion and independent judgment in decision making. Availability to work a flexible work schedule that could sometimes include nights and weekend responsibilities. Advanced Computer Skills (Microsoft Office word, excel, publisher). Experience with Jenzabar or other higher education databases, Google Suite, webpage editing knowledge.
Application Materials Should Include:
Resume Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission and our values.
This position is subject to the successful completion of a criminal background check.
Vaccinations and Work Location
This is an on-campus position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.
The COVID-19 vaccine and booster for which an individual may be eligible are highly recommended for students, faculty and staff. Merrimack College does not require proof of COVID vaccination for enrollment, employment or to be a guest on our campus.
Statement on Our Mission
Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Catholic and Augustinian mission and values.
About Merrimack College
The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,000 undergraduate and 1,400 graduate students from 43 states and 42 countries. The College features more than 100 career-focused undergraduate, professional and graduate programs, all taught by exceptional faculty who are passionate about their subject and student success. The College has five schools: arts and sciences, engineering and computational sciences, nursing and health sciences, education and social policy and the Girard school of business. The College’s suburban 220-acre campus is just north of Boston in North Andover, Massachusetts. Merrimack is a Master’s Colleges and Universities/Larger Programs (M1) institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up in the U.S. News & World Report’s ranking of Best Colleges, ranking 33rd in the Regional Universities North category in 2024. Merrimack is a NCAA Division I athletic institution.
Merrimack College is an Equal Opportunity Employer.
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