Location: Albany, NY Category: Research Foundation Careers Posted On: Fri Oct 11 2024 Job Description: Description of Duties: This position provides critical support to the administrative functions, SEED Program operations, client facining training development, and outreach/stakeholder engagement for the Albany Small Business Development Center (SBDC) hosted by the Massry School of Business at the University at Albany. The position reports to the Albany SBDC Director with duties and responsibilities that will include: + Operate and manage the center's SEED Program including applicant recruitment and screening, coordination with the Massry School of Business corresponding MBA course, lead weekly program classes, the development of the participant business plans, financial projections, homework assignments, program reporting and maintaining the program course platform. + Assist in developing and executing the center's client facing training programs including, program schedule, program development, administrative reporting, fiscal reporting for the programs. + Assist in outreach and stakeholder engagement efforts for the Albany SBDC in the 12 counties of the center's coverage area including attending networking events on behalf of the center, attending stakeholder meetings and planning collaborative events with stakeholders and community partners). + Assist the fiscal and administrative reporting responsibilities of the center to the SBA, NY SBDC Lead Center and School of Business. + Assist in the day-to-day financial management of the center including, but not limited to purchase order and invoice processing, budget management and account reconciliations. + Assisting in the onboarding and development of new business advisors. + Assist with the development resources and tools to meet client needs including but not limited to: fact sheets, guides, spreadsheets, video demonstrations, and webinars/seminars. + Other duties as assigned. Job Requirements: Minimum Qualifications: + A Bachelor's degree in business, human resources, marketing, accounting, economics however, a minimum of 3 years prior business ownership or management experience may be substituted for the degree. + Prior employment experience with an economic development organization. + Have prior experience with Microsoft Office Suite. + Self-motivated and directed, with experience determining priorities, strategies and processes in partnership with others. + Ability to effectively communicate over the phone, in person, on online platforms (Zoom, Skype, Teams, etc.). + Demonstrated excellence in written and verbal communications, customer service, client follow up, overall business acumen, quantitative and qualitative evaluation and client outreach. + Ability to adapt quickly to rapidly changing economic and client situations, pivot emphasis and time as required by disaster recovery, market changes or client needs; flexible, adaptable person eager to be involved in depth with economic recovery efforts within New York State experience working remotely with clients or teams. + Maturity to understand and empathize with business owners during a difficult time even while providing those same owners with direct and at times challenging questions, feedback and commentary on the state of their business plans, operations and recovery efforts. + Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community. + Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role. Preferred Qualifications: + Prior experience as a business advisor, associate /assistant director or a director of a SBDC regional center. + Prior experience with PowerPoint; QuickBooks, Constant Contact, Learnworlds, Neoserra, ChatGPT, Claude, Fliki, software platforms. + Self-motivated and directed, with experience determining priorities, strategies and processes in partnership with others. + Verbal and written fluency in a language other than English. + Relevant business process improvement experience, including leading others in a thorough and fact-driven analysis of overall business operations. + Experience working remotely with clients or teams. Additional Information: Salary Range: $70,000 to $75,000 Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three-year period. Please refer to the following website for the complete Annual Security Report ("Clery Report"): http://police.albany.edu/asr.htm As an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Research Foundation for The State University of New York offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.