Assistant Estate Manager - NOMA Estate Job ID 193601 Posted 10-Jan-2025 Service line Advisory Segment Role type Full-time Areas of Interest Facilities Management Location(s) Manchester - England - United Kingdom of Great Britain and Northern Ireland **Assistant Estate Manager** **Role Purpose** Assist and manage operational activities for one or more properties located in one region. Supervisory responsibility for other CBREMS staff in the property (if applicable). **Role Specific Particulars** The properties to be managed are in the Central Manchester, NOMA area. **Key Responsibilities** + To develop and maintain a positive image of the buildings and estate in its location. + To be responsible/assist with the drafting, control and reporting of service charge budget and expenditure for the site(s).To monitor all activities relating to the site(s), reporting and taking action as appropriate. + Regular inspections of the building fabric. + To develop and maintain a positive image of the building in its location. + To be responsible/assist with the drafting, control and reporting of service charge budget and expenditure for the site(s). + To monitor all activities relating to the site(s), reporting and taking action as appropriate.Regular inspections of the building fabric. + To work in conjunction with key stakeholders ensuring a maintenance and repair programme is in place. + To compile and maintain records relating to the site(s); e.g. asset register, plans, plant testing, etc., taking any action which may be required. + To liaise with tenants and deal with any operational queries they might have. + To attend tenants’ meetings with the surveying team. + To be responsible for Health and Safety compliance on site, and the maintenance of records. + To be responsible for Environmental management on site, in compliance with policy and procedure. + To organise fire and other safety evacuations and produce an emergency plan. + To liaise with local authorities as appropriate. + To proactively manage risk and deal with insurance issues on site. + To ensure the property achieves the KPIs set by the client, in conjunction with key stakeholders. + To manage major work programmes on site, acting as the liaison point for all parties involved. + To produce regular reports to operational manager and surveying team, as required. + Ensure procurement is carried out in line with company policy. + Any other duties as directed by your Line Manager. **Person Specification/Requirements** + **Understand how the industry, how stakeholders function and the range of services available to clients.** + **Understand the basics of the investment market.** + **Constantly updating knowledge of legislation relating to property management.** + **Develop an understanding of how to build and maintain client relationships.** + **Develop an understanding of how to build and maintain tenant/customer relationships.** + **Develop an understanding of how to build and maintain supplier relationships.** + **Understanding of key issues to be noted on property inspections.** + **Understand and use industry/specific IT applications.** + **Understand the principles of service charges.** + **Understand the operation of VAT and banking.** + **Understand the principles of contract law.** + **Be able to specify services, tender contracts and select service providers.** + **Understand how property is constructed and how plant works.** + **Know and be able to apply legislation and policies relating to Health and Safety.** + **Know and be able to apply legislation and policies relating to Environmental protection.** + **Understand insurance relating to buildings and the FSA regulations.** + **Understand the law relating to TUPE.** + **Understand and apply all procedures relating to work activities.** + **Contributes to team business plan/strategy.** + **Able to plan and manage own workload.** + **Able to work as part of a team, supporting colleagues.** + **Able to use IT software such as Word, Excel, and databases.** + **Be able to communicate effectively verbally and in writing.** CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)