REQ12151 Assistant Executive Housekeeper (Open)

POSITION SUMMARY:

The Assistant Executive Housekeeper is responsible to assist the Executive Housekeeper by ensuring consistently high operating standards in every area of Housekeeping in accordance with the policies, procedures and standards of City of Dreams Mediterranean.

PRIMARY RESPONSIBILITIES:

Remains effective and efficient management of public area cleaning programs of assigned areas. These areas include gaming, F&B outlets, perimeter and car parks, toilets, and all back of house staff facilities.Manages the day-to-day operation of the department with the ability to maximize productivity and minimize operating costs.Coordinates all cleaning activities with relevant departments to achieve desired results with minimum disruption to gaming, Food and Beverage and Hotel operations.Coordinate training programs for cleaning fostering the career development of all team members.Develops and continuously improves the Standard Operating and Emergency Procedures for all public area cleaning activities.Implements and monitors of quality assurance program to ensure consistent cleaning standards are maintained throughout the complex.Ensures adequate staffing levels are maintained for each shift rotation to meet the cleaning demands and maintain five-star service standards.Ensures all cleaning staff adheres to established policies and procedures.Manages cleaning activities of all contract cleaners to ensure set standards are achieved.Actively participates in health and safety activities to ensure workplace hazards are minimized and the health and safety of all employees is not compromised.Ensures all cleaning machinery is maintained as per R & M Schedules.Upkeeps and communicates maintenance issues to maintenance team monitoring satisfactory completion .Works closely with engineering department to ensure the property is being kept at all times in pristine condition.Works preventive programs with engineering to ensure not only keeping up the quality standards but also surpassing all the set standards.Reports accidents, injuries, unsafe work conditions and/or security issues to supervisors.Performs other reasonable job duties as assigned by Executive Housekeeper.

QUALIFICATIONS:

Experience

5-7 years working experience with 2 years in Assistant Manager position
 

Education

High school diploma or equivalent professional training

Skills / Competencies

Fluent in both written and spoken EnglishExcellent interpersonal/ presentation skills are preferred
 

PERSONAL COMPETENCIES:

Achieves agreed objectives and accepts accountability for resultsDisplays a high commitment to delivering resultsLeads others to achieve business objectivesCommunicates effectivelyDisplays the highest level of integrityAbility to maintain discretionSelf-motivatedApproachable