JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Overall Responsibility

- Building operations, service contracts, financial management

- Maximize utilization of suppliers, preferred vendors/contractors and the level of spending with Minority/Women owned Business Enterprises

- Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review

- Support sourcing and site managers through procurement

- Ensure compliance with JLL minimum operational audit and safety standards

- Establish relationships with client site leads, business partners such as EHS leads and FM clientele to establish trust and credibility

- Work with the Facility Manager to monitor the Experience Clean Supplier Partnership program, including meeting governance requirements and scorecard review for responsible sites.

- Work with the Facility Manager to oversee the delivery of maintenance, repair, custodial, security and other building services

- Assist in the development and management of the annual operating budgets

- Implement site-level innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity. encourage team to be innovative in client service / problem solving

- Lead in participation of local JLL and Account innovation programs.  Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effort

 '- Plays an important role with dual responsibilities for communication and reporting

- Follows JLL reporting protocols for all commercial, costing and billing for the FM contract

 -Responds to Client service-related reports / communication

 -Assist Facilities Management Team with tactical planning for the team’s goals and objectives

- Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers

- Work order entry and monitoring; redirect work orders that are assigned to wrong vendor or location; request NTE increases and approvals

 -Monitor work order SLA adherence

 -Assists with the coordination, scheduling, follow-up and satisfaction of maintenance activities

 - Coordinates with onsite and regional Facilities team to advance service quality and enhance the client partnership

 - Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.

Competencies and Experience

- Proficiency in a range of IT tools and platforms

 -Understanding of WO System

- Customer Service Skills

- Experience in vendor management

- Strong analytical, organization, attention to detail and presentation skills

- 2-4 years in facilities management or related professional skills

- BS or Associates in facilities, property, business or related

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.