JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Assistant Manager, Facilities  

Client Relationship Management 

Proactively develop and manage client relationships ensuring that expected service levels are achieved. 

Comply with all requirements of the client contract and meet or exceed key performance indicators. 

Interface with occupants of selected properties. 

Deliver an exceptional quality of service to the client, as reflected by client feedback. 

Support the implementation of innovative programs and processes that reduce short and long term operating costs and increase productivity. 

Site and Vendor Management: 

Manage the site in accordance with all agreed policies, procedures and contract scope. 

Work with Facility Manager to oversee the delivery of maintenance and repair services. 

Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites. 

Support the sourcing SME and area/site managers through the vendor contract procurement process 

Ensure all vendors are in compliance with contract and all insurance requirements are met 

Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager. 

Coordinate internally with other teams which may include fitness, food services, security and capital projects. 

Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception and mail services 

Finance Management / Cost Control / Profitability 

Achieve or exceed financial targets and key performance indicators for the sites under responsibility. 

Assist with the annual budgeting and quarterly forecasting processes for the site/s as well as prepare monthly spend reports (actual vs. budget, variance etc.) 

Manage vendor purchase orders, invoices, and payments 

Help to develop the annual capital plan for each building, interfacing closely with the client  

Actively support an environment of teamwork, co-operation, performance excellence and personal success. 

Proactively manage the site operations team 

Participate in performance management program, and personal development planning  

Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements 

Leadership/Staff Management 

Actively support an environment of teamwork, co-operation, performance excellence and personal success 

Participate in the individual performance management program and personal development planning for members of the team 

Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s 

Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics and Excellence 

Education 

Associate's or Bachelor’s degree in Facilities, Property, Business or related field desirable. 

Minimum 2 years of supervisory experience in facilities management or related field. 

Proficient in a range of information technology tools and platforms. 

Strong analytical, organizational and presentation skills. 

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.