JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

What this job involves

Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client’s corporate real estate goals and objectives. 

Major Responsibilities:

Work with Regional Manager to oversee the delivery of maintenance and repair services. Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction Interface with occupants of selected properties. 24/7 emergency call support and site attendance is required Follow established escalation procedures and incident reporting procedures Support work order management for in house staff and vendors as necessary. Meet or exceed site Key Performance Indicators (KPI’s); assist with monitoring Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations Assist in the development and management of operating and capital budgets. Support the Regional Manager in the implementation of short and long-term projects for the client. Assist in the development and implementation of the annual management plan; accomplish key performance indicators as identified by the Account Manager. Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client. Maximize utilization of suppliers, preferred vendors/contractors and the level of spending with Minority/Women owned Business Enterprises (M/WBE). Insure compliance with Jones Lang LaSalle minimum audit standards. Assist in the development and management of the detailed, zero-based annual operating budgets for each building in your territory. Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis. Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review. Manage the maintenance of existing contracts. Source local services and goods needed to perform day to day operations through 3rd party suppliers. This includes writing contract, obtaining necessary vendor set up forms and reviewing certificate of insurance for compliance. Support IFM team to collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level. 

Sound like you? To apply you need to be:

The top 3-5 specific knowledge, skills and abilities (KSAs) required for job performance from job analysis and/or performance management program. Bachelor’s degree Minimum of two years of industry experience required either in the corporate environment, third party service provider or as a consultant Excellent customer, computer, managerial, verbal and written communication skills Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives Basic knowledge of building systems (mechanical and electrical systems). Computer proficiency  

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today!

Location:

On-site –Merritt Island, FL

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.