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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Summary/Goals

The delivery of both hard and soft services in Altera Marlow Office.Client Management – ensure that on site Clients expectations are metContract Management – ensure that all contracts for which Assistant Facilities Manager is responsible are professionally delivered.  Finance Management – ensure that financial reporting for which Assistant Facilities Manager is responsible is done on time and according to accounting guidelinesEvent Management – ensure that conference room & video conference room bookings are professionally delivered.  Act as SPOC for all major events.Environmental, Health & Safety Management – responsible for EHS compliance on campus

DUTIES AND RESPONSIBILITIES

Client Management:Strive to exceed Client expectations in all aspects of service delivery

Contract Management:Ensure that all contracts for which you have responsibility are delivering the required service at the correct costWork with Purchasing team to reach this goalReview and spot-check your areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client

Event ManagementEnsure smooth running of meetings&/or events at the siteAct as SPOC for all major events

EHS ManagementDrive an Incident and Injury Free workplaceProvide necessary HS&E documentation and training

Financial ManagementDeliver necessary financial reporting

Supplier ManagementDevelop a close working relationship with all of the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality serviceAssure compliance with Best Practice documents. Assure compliance with Jones Lang LaSalle policies, procedures and standard practices.Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situationsProvide general administrative activities and any other duties as assigned.Demonstrate performance of budgeting, forecasting and controlling cost to very tight tolerance.Demonstrated ability with successful management of direct reports

KEY PERFORMANCE MEASURES

Uninterrupted site operationsClient SatisfactionContract SLA’sContinuously improving service

EMPLOYEE SPECIFICATIONS

KEY COMPETENCIESSound interpersonal skills to manage diverse range of service providers and Client representativesSound written and oral communication skillsDemonstrated ability to manage multiple and complex operational matters on a daily basisProven capacity to understand and interpret commercial contractsCapacity to deal with ambiguity and address complex problemsSound computer skills, use of Maximo, Clarify and other CMMS software as well as Microsoft Office.Demonstrated cost savings on previous assignments.

Experience

Represent JLL by behaving consistently with cultural and company requirements.Provide services to Intel in keeping with Intel’s cultural and company requirements.Ability to work with minimal supervisionBe willing to assist & mentor colleagues.

Provide an effective contribution to the team’s delivery.Contributes via regular feedback, to the overall performance of the delivery team.Works towards individual targets, monitor and manages individual performance.

Be able to make difficult decisions and resolve problems or improve operations.Actively search-out opportunities to achieve better or best results and increase the service delivery provided by Jones Lang LaSallePromote open, constructive and collaborative relations with superiors, subordinates, peers and clients.Gains respect of superiors, subordinates, peers and clients.Listens effectively and communicate through actions and example. Has strong written and oral communication skills.

At least 5 years working in a facilities management roleExperience in Mechanical, HVAC or Electrical discipline would be an advantage

Location:

On-site –Reading, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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