**Additional Information** **Job Number** 25040418 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Heathrow Hotel, Heathrow Airport, West Drayton, England, United Kingdom, UB7 0HJVIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Heathrow%20Hotel%2C%20Heathrow%20Airport%2C%20West%20Drayton%2C%20England%2C%20United%20Kingdom%2C%20UB7%200HJ) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Assistant Front Office Manager** Are you passionate about delivering exceptional guest experiences? We’re looking for a dynamic **Assistant Front Office Manager** to support daily front office operations, ensuring smooth check-ins, check-outs, and overall guest satisfaction. **Why Join Us?** + Lead a team in a fast-paced, guest-focused environment + Work closely with the Front Office Manager to drive service excellence + Opportunity to grow and develop in a world-class hospitality setting **What You’ll Do** + Supervise and support front desk, bell staff, and switchboard operations + Foster a positive and collaborative team culture + Ensure efficient daily operations and high service standards + Handle guest concerns and enhance satisfaction through proactive solutions + Train and guide team members to deliver exceptional service **What We’re Looking For** + **Experience:** 2+ years in front desk, guest services, or a related field OR a 2-year degree in hospitality/business with a passion for service + Strong leadership, problem-solving, and communication skills + Ability to multitask and stay composed under pressure + A commitment to guest satisfaction and team success If you're ready to take the next step in your hospitality career, we’d love to hear from you. Apply today! _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.