Ocean City, MD, USA
39 days ago
Assistant General Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.



\n \n Job Description

Associa is hiring an Assistant General Manager at Braemar Towers, one of our condominium communities on the beach in Ocean City.

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Work schedule:

\n\nThe office is open 7 days a week, 8:30am - 5pm.\nIn Season - Saturday/Sunday required.\nOff Season - Saturday required.\nWork week flexible outside of these requirements.\n\n

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The Assistant General Manager is an onsite role supporting the General Manager in all things administrative, project oriented, and team collaborative to ensure the betterment of the community. The Assistant General Manager is the liaison among the General Manager, homeowners, members of the Board of Directors, Committee Members, and the association management staff.

Daily responsibilities:

\n\nAssist the General Manager in supporting the homeowners and members of the Board of Directors.\nAssist homeowners in making monthly payments.\nCreate and send out mass email communications and flyers to notify homeowners of happenings and updates in the community.\nAssist homeowners with paperwork related to modifications on their condo. Communicate updates between the homeowners and members of The Board of Directors.\nWalk and inspect community to ensure HOA roles and regulations are followed. Send out violation notices. Follow-up to ensure violation was corrected.\nFollow-up with Maintenance on work orders, requests, and maintenance compliance issues.\nCoordinate Maintenance Vendors onsite.\nAssist in creating a meeting agenda and assemble packets for monthly Board Meetings.\nOther projects as assigned.\n\n Requirements\n2+ years of community association experience or experience from the hospitality, leasing, rental, or customer service industries.\nCustomer service driven and team oriented with a consultative approach when assisting others.\nEffective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.\nExcellent communication skills (written and oral) and conflict resolution techniques.\nExperience with MS Office Suite.\n\n

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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