Position Summary:

Nothing Bundt Cakes Waterford Lakes is looking for an experienced Assistant General Manager.  We are seeking an exceptional individual with well-honed organizational skills and an outgoing personality to help manage a winning team!

The Assistant General Manager has full accountability for developing and maintaining an environment where there is a strong commitment to making genuine connections while focusing on providing the best service and highest quality products to our guests. This individual has the spirit of a champion, taking 100% accountability for the things they can control, making zero excuses. This individual also has a servant's heart, and goes out of their way for others with a 'whatever it takes' attitude. The Assistant General Manager will assist the General Manager in coaching a team and managing a schedule of 12-20 employees, and ensures smooth and efficient operations in both the back and front of house. This person assists in overseeing the baking, frosting, utility, crafting and guest service departments, orders ingredients and supplies weekly, spearheads marketing and event efforts, among other duties, with a bright friendly smile.

 

Requirements:

An outgoing and friendly personality Experience in retail/hospitality managementStrong sales abilitiesAbility to Lead and Inspire team membersMust work well in a team environmentAbility to follow instructions Has integrity Takes initiativeFits the Nothing Bundt Cakes CultureHas the ability to work well under pressure Ability to multitask while paying special attention to detail Genuine care of others needsGood understanding and utilization of time managementMust know how to prioritize and delegateMust be goal oriented with a sense of urgencyMust be okay with having a flexible schedule, with open availability Monday-Sunday.Must be able to work holidaysMust work a minimum of 45 hours per weekMust be able to lift 50-60lbs

Responsibilities may include but are not limited to: 

Abide by all NBC policies and proceduresAbide by NBC’s uniform policy Uphold NBC's image and brandMaintain the cleanliness of the bakery Maintain wait times, service and convenienceProject a positive attitudeLead guest service by example at all timesRepresent Nothing Bundt Cakes in a professional manner at all timesBe aware of all promotions and offers Pay special attention to guest satisfactionEnforce all NBC policies and provide ongoing feedbackComplete all required reports accurately including but not limited to the schedule, satisfaction reports, sales reports, labor reports, etc.Daily inventory and weekly orderingMaintain good communication between team members, owners, and the home office. Assist with deliveries and all marketing functions including eventsBalance and supervise sales transactions