About Restore Hyper Wellness 
Restore Hyper Wellness is the award-winning creator of Hyper Wellness—a revolutionary new category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you’re part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love. 

Why Join Us? 

Pioneering Wellness: Be a part of an industry-leading company at the forefront of wellness innovation.  Impactful Work: Your contributions will directly influence the quality of care and service our clients receive, making a tangible difference every day.  Innovation and Collaboration: Work in a dynamic environment where you’ll collaborate across multiple departments, contributing to a comprehensive wellness strategy.  Commitment to Employee Wellness: Enjoy complimentary access to Restore’s cutting-edge therapies. Growth and Development: Access opportunities to develop your skills, advance your career, and help shape the future of wellness. 

Role Overview 

Job Title: Assistant General Manager
Studio: Upper West Side 76th St (Manhattan, NYC)
Department: Corporate Studio
Reports to: General Manager
Job Type: Full-Time, Exempt
Compensation: $62-67,000 base + monthly bonus potential
Schedule: 5 days per week including weekends

The Assistant General Manager assists the General Manager in leading day-to-day operations of the studio, KPI achievement, events, and training and onboarding new hires. This role serves as a leader and coach for other team members in developing a fun, engaging, and inclusive environment.  

Key Responsibilities

Responsible for meeting performance metrics (KPI’s), revenue, ordering, inventory, and facilities maintenance Assist in the execution and coordination of the company’s marketing and ongoing sales drivers (pre-sale events, studio events, outreach), and manage local grassroots marketing initiatives through community events, partnerships, B2B, and word-of-mouth referrals Assist in the hiring and onboarding of new team members; planning, and assigning daily, weekly, and monthly goals, and directing work tasks Assist in fostering a culture of five star customer service and cultivating a team environment that provides exceptional customer service while working with the General Manager to ensure all staff members perform at a high level Assist in leading the studio team in service and product knowledge to motivate them to meet/exceed sales goals Support driving sales through promoting and recommending membership packages Manage client accounts such as freezes/terminations and follow up on declination of auto-pays and  Serve as an expert on Restore products and services to set an example and coach other team members technical skills, sales strategy and orientation toward hospitality and education. Ability to work flexible schedules including on weekends and holidays as directed by business needs Ensure a safe and clean studio environment for members and guest  Demonstrate a commitment to the vision, mission and goals of Restore, modeling the values and culture