Valley Center, California, USA
51 days ago
Assistant Golf Professional

Native Oaks Golf Club is excited to announce the exceptional career opportunity of Assistant Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

The Assistant Golf Professional position is essential to ensuring the day-to-day golf operations run smooth and providing exceptional customer service to Native Oaks Golf Club’s guests. Responsibilities will include, but are not limited to, serving guests in a courteous and professional manner, prioritizing assignments, handling multiple tasks, and working independently or as part of a team. The position will report to the Head Golf Professional and have all opportunities to grow their own experiences and knowledge to be ready for the next stage in their career.

Pay rate range: $17.00 - $21.00 per hour depending on experience

Essential Responsibilities:
• Provide a professional and an exceptional customer service presence on the course, practice facility, and in the golf shop.
• Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and guest billing.
• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under payment. Tracks all force posts and no-show charges as applicable.
• Responsible for maintaining excellent service to achieve guest satisfaction.
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Ensures that all associates provide a high level of customer service.
• Interprets and enforces the club’s rules and regulations and ensures that the outside services staff if familiar with and enforce these rules.
• Follows established opening and closing procedures.
• Incorporates safe work practices in job performance.
• Work weekends, holidays and on occasion extended hours.
• Regular and reliable attendance.
• Performs other duties as required.

Benefits:
• Potential group services gratuities
• Play and practice privileges
• Discounted merchandise
• Discounted meals on duty

Education / Experience:
• Bachelor’s degree (BA) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Experience with computerized POS, Golf Genius, and tee time system.

Certificates/Licenses:
• Registered PGA/LPGA Member or Associate preferred.

Physical Demands:
• Regularly stands, walks, and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears, tastes or smells. Occasionally lifts up to 50 pounds.

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