Assistant Golf Professional
Troon Golf
Classic Club is excited to announce the exceptional career opportunity of Assistant Golf Professional/Tournament Coordinator. Qualified candidates will have experience as assistant golf professionals, thrive in a hospitality environment, and be highly focused on providing superior service
Pay Range: $19 - $24
Summary: The Assistant Golf Professional/Tournament Coordinator is a key member of the golf operations team at the property and assists the 1st Assistant Golf Professional and/or Head Golf Professional in managing all golf and golf-related activities at the facility. Provides a positive, high level of service to customers by working with each tournament group to ensure successful completion of the event. Qualifications, Knowledge and Skill Requirements: 1-2 years golf industry experience preferred College degree (PGM) preferred PGA Member or Apprentice Must have strong customer/guest orientation Must have strong communication skills Highly polished interpersonal skills, with the ability to connect with people easily and quickly Must acquire basic computer skills Must be dependable Coordinates each tournament or event from the initial planning stages until the completion of the event. Advises the Director of Golf, General Manager, Head Golf Professional, and Superintendent of future events in order to facilitate proper coordination of special set-up requirements and staffing levels. Generates monthly calendar of events for management review. Develops and maintains contacts (new groups, previous groups, local businesses, civic organizations, and charity groups) to promote tournament venues. Schedules and maintains tee times for members, groups and individual play. Maintains accurate records for all groups and tournaments. Coordinates inter-departmental support for all tournaments (i.e. golf services, golf shop, food and beverage, etc). Works with customers to promote events, sell logo merchandise, and coordinate other golf services. Prepares and distributes information pertaining to tournaments, critical dates and course closures to members, groups, and individuals. Assists with the registration of golfers for tournaments. Administers tournaments in conjunction with facility tournament manual. Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems. Manages department members that may include, but is not limited to: Group Sales Associate. Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses. Performs other duties as required. Position Responsibilities: Assist in managing facility and staff Process customer reservations for guests of the golf course Assist in coordinating of individual, group, and tournament play as directed by the 1st Assistant Golf Professional and/or Head Golf Professional Assumes 1st Assistant golf professional’s duties in his or her absence Produce daily reports related to rounds, sales, etc. for management Works closely with Marshall and Starter to monitor all aspects of play including starting, monitoring pace of play, safety on the course and golf course markings Provides customer service to arriving guests to help expedite check-in process Perform other duties as assigned by supervisor or manager
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