**Description:** You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Guest Experience Manager is responsible is responsible to assist Club Lounge & Guest Experience Manager ensure the smooth and efficient running of the Guest Experience daily operations leading the Front Office team to ensure warm, friendly and efficient services are provided for all guests upon check-in, during stay and upon check-out. The role requires to work closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. **Qualifications:** • Diploma or Bachelor’s degree in Hotel or Tourism Management. • 2-3 years in a similar role with international 5-star chain hotel. • Excellent leadership, communication, interpersonal, and guest service skills. **Primary Location:** MY-Kuala Lumpur **Organization:** Hyatt Regency Kuala Lumpur at KL Midtown **Job Level:** Full-time **Job:** Front Office **Req ID:** KUA002797 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.