About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Luxurious mountain lodge in the heart of the American West. Nestled in a verdant mountain valley, Five-Star Four Seasons Resort and Residences Jackson Hole is surrounded by some of America’s most rugged peaks, celebrated ski runs and wildlife in nearby Grand Teton National Park. Adventure for every season awaits, complemented by luxurious guest rooms and onsite amenities.

Assistant Guest Services Manager

Four Seasons Resort and Residences Jackson Hole is looking for a Assistant Guest Services Manager who is dedicated to providing exceptional quality and service to our guests.

Responsibilities

Responsible for management of Guest Services and Concierge departments.  

Interviews, trains and schedules the staff.

Conducts performance evaluations and disciplines staff when needed.Performs all aspects of position with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.

Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times.

Preferred Qualifications and Skills

Applicants are highly recommended to have a minimum of 1 year of experience in Resort Management.

Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This will include any day of the week, all shifts, and holidays.

High attention to detail and customer service skills

Candidates must have excellent personal presentation and interpersonal skills.

Successful candidate must possess legal work authorization in the United States

Benefits!

Discounted housing available

Employee Travel Program!

Medical, dental and vision insurance for you and your family

5 Weeks PTO

Retail, spa and F&B discounts

Free Employee Cafeteria meals

Free uniform dry cleaning

Discounted/transferable ski passes

Free ski storage

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf